Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Data Analyst, Specialist (ERO)

Company: Vanguard

Location: Dallas, TX

Posted Jul 29, 2025

Expert level proficiency with Tableau, along with Tableau certification is required. The vision of the Enterprise Resilience Office is to enable Vanguard to…

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Executive Chef

Company: Punch Bowl Social

Location: Dallas, TX

Posted Jul 29, 2025

6+ months experience managing budgets and culinary cost controls. Training kitchen personnel in cleanliness and sanitation practices.

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Home Health Registered Nurse

Company: Halcyon Home LLC

Location: South Austin, TX

Posted Jul 29, 2025

Current RN license and good standing with the state nursing board. Initial and ongoing comprehensive assessments of the impact of the terminal disease on the…

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Program Data Analyst

Company: Saronic Technologies

Location: Austin, TX

Posted Jul 29, 2025

As a Program Data Analyst, you will own the conversion of raw operational data into decision-ready insights and self-service dashboards that power process…

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Software Engineer II, Devloper Tooling

Company: Scribd

Location: Houston, TX

Posted Jul 29, 2025

You will focus on building, maintaining, and improving tools and frameworks that streamline development workflows. 12 weeks paid parental leave.

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Senior Back-End Developer

Company: Maximus

Location: San Antonio, TX

Posted Jul 29, 2025

Typical duties include analysis, planning, developing requirements documents, building functional models, developing procedures, developing functional…

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Clinical Pharmacist II (PRN)

Company: CHRISTUS Health

Location: San Antonio, TX

Posted Jul 29, 2025

Pharmacy state licensure required within 60 days of start date. PGY-1 and PGY-2 residency completion, Board certification, or 5 years hospital experience…

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Data Analyst, Specialist (ERO)

Company: Vanguard

Location: Dallas, TX

Posted Jul 29, 2025

Expert level proficiency with Tableau, along with Tableau certification is required. The vision of the Enterprise Resilience Office is to enable Vanguard to…

View Details Apply on SimplyHired

Pre-op/PACU and Procedural RN, CV Surgery Practice

Company: Cardiothoracic and Vascular Surgeons

Location: Austin, TX

Posted Jul 29, 2025

Delegating judiciously to staff in accordance with their job description, license requirements, and standard of practice.

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Customer Service Representative Onsite

Company: Alorica

Location: San Antonio, TX

Posted Jul 29, 2025

Upsell current customers on new or enhanced services. Assist customers with issues and concerns they are experiencing during the use of the product and/or…

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Electrical Project Manager

Company: Edge Electric, Inc.

Location: Buda, TX

Posted Jul 29, 2025

Collaborating with field leadership to resolve installation challenges. Extensive experience in the commercial electrical industry, including knowledge of…

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Client Relations Manager

Company: Infinity Group US, LLC

Location: Austin, TX

Posted Jul 29, 2025

Coordinate closely with internal business development, design, estimating, and project management teams to develop and deliver Feasibility Budget Reports,…

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Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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