Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

SDET - Software Development Engineer in Test - MTS or SMTS

Company: Salesforce

Location: Dallas, TX

Posted Jul 29, 2025

Provides oversight through code and design reviews for features delivered by other developers within their scrum team. A related technical degree required.

View Details Apply on SimplyHired

FP - Registered Nurse

Company: Texas Institute for Surgery

Location: Dallas, TX

Posted Jul 29, 2025

Performs the nursing process through assessment, planning implementation and evaluation. Maintains a working knowledge and thorough understanding of all…

View Details Apply on SimplyHired

Master Electrician

Company: Higher Recruitment

Location: Austin, TX

Posted Jul 29, 2025

Valid Master Electrician license or equivalent certification. Utilize tools such as ohmmeters for testing electrical components and troubleshooting problems.

View Details Apply on SimplyHired

Scrum Master

Company: CGI

Location: Arlington, TX

Posted Jul 29, 2025

Certified Scrum Master (CSM) or SAFe Scrum Master (SSM) certification (strongly desired) (required). Support product development by providing high level…

View Details Apply on SimplyHired

Data Analyst - People Analytics

Company: Meta

Location: Austin, TX

Posted Jul 29, 2025

Leverage data analysis tools, such as Python, R, SQL, Tableau, and spreadsheets to develop models, understand trends, and extract insights.

View Details Apply on SimplyHired

Commercial HVAC Service Technician

Company: HVAC Recruitment

Location: San Antonio, TX

Posted Jul 29, 2025

Complete daily service calls across multiple client locations. Strong mechanical, electrical, and troubleshooting skills. 401(k) with company match.

View Details Apply on SimplyHired

Teacher

Company: Addison Kindercare

Location: Addison, TX

Posted Jul 29, 2025

Educate students using innovative teaching methods and curriculum development strategies. This role involves developing and implementing engaging curriculum…

View Details Apply on SimplyHired

Welder

Company: Impact Environmental Group

Location: Pasadena, TX

Posted Jul 29, 2025

A welder performs general welding assignments for any/all areas of the plant in order to support the production goals.

View Details Apply on SimplyHired

Associate Product Manager - Food & Beverage

Company: YETI

Location: Austin, TX

Posted Jul 29, 2025

Bachelor’s degree in business, marketing, or related field. Skillfully lead and motivate (without direct supervision) cross-functional teams to bring to market…

View Details Apply on SimplyHired

Reporting Analyst, Development

Company: American Heart Association

Location: Dallas, TX

Posted Jul 29, 2025

Tableau Desktop Specialist or Tableau Certified Data Analyst certification is a plus. Tableau Desktop Specialist or Tableau Certified Data Analyst certification…

View Details Apply on SimplyHired

Logistics Claim & Innovation Project Manager (EM7044)

Company: Samsung SDS America

Location: Plano, TX

Posted Jul 29, 2025

Bachelor’s degree in Logistics, Supply Chain, Business Administration, or a related field; Master’s degree a plus. 401K match and savings plan.

View Details Apply on SimplyHired

Security Officer - NCSO (Days)

Company: Texas Children's Hospital

Location: Houston, TX

Posted Jul 29, 2025

Must pass a Motor Vehicle Record (MVR) check demonstrating a clear driving record as defined by the routine driver qualifications outlined in the Texas…

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

Related Pages

All Technical Support Jobs 1,247 jobs All Jobs in Austin, TX 23,612 jobs Technical Support in Remote 249,429 jobs Technical Support in Other US Location 216,827 jobs Technical Support in New York City, NY 57,606 jobs Technical Support in Multiple Locations 51,717 jobs Technical Support in USA 45,851 jobs Technical Support in Washington DC 35,137 jobs Travel in Austin, TX 79,992 jobs Full Time in Austin, TX 46,687 jobs Retirement Plan in Austin, TX 43,124 jobs 401(K) in Austin, TX 39,094 jobs Health Insurance in Austin, TX 36,706 jobs Life Insurance in Austin, TX 34,230 jobs