Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Senior Business Analyst - Endur

Company: Shell

Location: Houston, TX

Posted Jul 29, 2025

Bachelor’s degree, preferably in IT or a related field. Skilled in business analysis techniques and tools. Linking technical solutions with business strategy…

View Details Apply on SimplyHired

Sr. Software Engineer

Company: Achieve

Location: Houston, TX

Posted Jul 29, 2025

You will be joining a team responsible for building the tools and UI components that enable teams across all Achieve’s products to quickly develop and deliver…

View Details Apply on SimplyHired

PACS Systems Support Representative

Company: Baylor St Luke's Medical Center

Location: Houston, TX

Posted Jul 29, 2025

Provides customer service, technical support, and Assists with processing of Radiology exams utilizing the PACS system; Assists management in controlling and…

View Details Apply on SimplyHired

Customer Service Trainee

Company: Precision Marketing Inc

Location: San Antonio, TX

Posted Jul 29, 2025

As a Customer Service Trainee, you will support clients by answering sales questions, addressing concerns, and helping them navigate our services.

View Details Apply on SimplyHired

TPWD - Customer Service Representative I

Company: PARKS AND WILDLIFE DEPARTMENT

Location: Austin, TX

Posted Jul 29, 2025

Must possess or be able to obtain, within 30 days of employment, a valid state driver’s license. Performs visitor services to include computerized reservation…

View Details Apply on SimplyHired

Senior Business Analyst, Digital Delivery & AI Initiatives

Company: Public Storage

Location: Plano, TX

Posted Jul 29, 2025

Bachelor’s degree in Business Administration, Finance, Information Systems, or a related field (Master’s degree preferred).

View Details Apply on SimplyHired

Nurse Liaison

Company: Texas School for the Deaf

Location: Austin, TX

Posted Jul 29, 2025

BSN in nursing or related field. It is the Texas School for the Deaf’s (TSD) policy to provide equal employment opportunities to all employees and applicants…

View Details Apply on SimplyHired

Warehouse Security Guard - Console Lobby

Company: GardaWorld Security Services U.S.

Location: San Antonio, TX

Posted Jul 29, 2025

You have a state security license or the ability to obtain one. Monitor and man the Security/Front Desk Give directions to guests Use of a computer visitor…

View Details Apply on SimplyHired

Assistant Construction Project Manager

Company: 2htalent

Location: San Antonio, TX

Posted Jul 29, 2025

You’ll work closely with the Project Manager and field teams to ensure timely communication, documentation, and execution.

View Details Apply on SimplyHired

Sales Analyst

Company: Vital Farms

Location: Austin, TX

Posted Jul 29, 2025

Bachelors degree in Business, Data Analytics, Economics, or a related field. Work cross-functionally to serve as the central point of contact for data…

View Details Apply on SimplyHired

MTS 1, Software Engineer

Company: paypal

Location: Austin, TX

Posted Jul 29, 2025

We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account…

View Details Apply on SimplyHired

Water Mitigation Project Manager

Company: Jenkins Services Group

Location: Houston, TX

Posted Jul 29, 2025

Manage and monitor sub-contractor work and approve/deny contractor invoices. Find and develop new sub-contractor relationships as necessary.

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

Related Pages

All Technical Support Jobs 1,247 jobs All Jobs in Austin, TX 23,612 jobs Technical Support in Remote 249,429 jobs Technical Support in Other US Location 216,827 jobs Technical Support in New York City, NY 57,606 jobs Technical Support in Multiple Locations 51,717 jobs Technical Support in USA 45,851 jobs Technical Support in Washington DC 35,137 jobs Travel in Austin, TX 79,992 jobs Full Time in Austin, TX 46,687 jobs Retirement Plan in Austin, TX 43,124 jobs 401(K) in Austin, TX 39,094 jobs Health Insurance in Austin, TX 36,706 jobs Life Insurance in Austin, TX 34,230 jobs