Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

People Analyst, Analytics for Googlers

Company: Google

Location: Austin, TX

Posted Jul 28, 2025

Whether recruiting the next Googler, refining our core programs, developing talent, or simply looking for ways to inject some more fun into the lives of our…

Clinical Pharmacist - Evenings

Company: Methodist Health System

Location: Dallas, TX

Posted Jul 28, 2025

Licensed as a registered pharmacist by the Texas State Board of Pharmacy. Graduate of an accredited school of pharmacy. 1 year (includes residency training).

Bilingual Health Care Customer Service Representative

Company: State Collection Service

Location: San Antonio, TX

Posted Jul 28, 2025

As a Health Care Customer Service Representative, you will be handling inbound and outbound calls in a high-tech environment, resolving general questions…

Registered Nurse, Pediatric CVICU

Company: CHRISTUS Health (IHE/Hosted)

Location: San Antonio, TX

Posted Jul 28, 2025

Continues to develop the ability to cope with and manage contingencies of clinical nursing. Knowledge of federal, state and local healthcare-related laws and…

Product Development Project Manager (Embedded)

Company: Inceed

Location: Houston, TX

Posted Jul 28, 2025

As a key player in new product development, you'll lead projects from concept to production, manage timelines, resources, and deliverables, and contribute…

Security Officer

Company: CBRE

Location: Houston, TX

Posted Jul 28, 2025

Promote positive public relations by offering courteous service to all tenants, visitors, and guests while to their requests. Coordinate all security on shift.

Pharmacist, Part Time Weekend

Company: Cardinal Health

Location: Stafford, TX

Posted Jul 28, 2025

Coordinates access to medications according to facility policy and procedures, and in compliance with state and federal laws and regulations.

Unitizer Operator

Company: Pratt Industries

Location: Cedar Hill, TX

Posted Jul 28, 2025

Equipment design and capabilities that can be translated into efficient operation. Able to read and follow instructions on factory masters.

Shopper Marketing Manager

Company: Vital Farms

Location: Austin, TX

Posted Jul 28, 2025

This person is responsible for developing, managing, and executing retailer-specific shopper tactics and campaigns that will help continue driving tremendous…

Construction Gate Guard 3371554

Company: JMAC Group

Location: Houston, TX

Posted Jul 28, 2025

This temporary 3-month position involves verifying the ID of every driver and passenger entering the airfield gate—without exception, including individuals re-…

Insurance Data Analyst

Company: Texas Insurance Checking Office

Location: Austin, TX

Posted Jul 28, 2025

Excellent communication skills, both written and verbal, with the ability to convey technical information clearly to non-technical stakeholders.

Registered Nurse-Bilingual Spanish Preferred

Company: Oak Street Health

Location: Irving, TX

Posted Jul 28, 2025

Current state license to practice as a Registered Nurse. Telephone support and triage for patients, scheduling problem visits or nurse visits when appropriate,…

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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