Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

C++ Software Engineer

Company: eTeam Inc.

Location: Irving, TX

Posted Jul 28, 2025

Able to convey technical concepts to non-technical audiences. Educate others (technical and non-technical) on areas of expertise. 3+ years of python experience.

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CNC Machinist / Set-Up (Intermediate)

Company: McDowell and Company

Location: Richardson, TX

Posted Jul 28, 2025

High school diploma or GED required; technical training or trade certification preferred. Read and interpret *engineering drawings, GD&T*, and manufacturing…

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Sr. Accountant

Company: City of Sugar Land

Location: Sugar Land, TX

Posted Jul 28, 2025

Benefits At-A-Glance: City-subsidized Medical and Dental Insurance with a variety of plan options;City-paid Basic Life Insurance @ 1x your annual salary and…

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Customer Order Management

Company: TS Moto

Location: San Antonio, TX

Posted Jul 28, 2025

Rep must respond to e-mails and calls in a timely and professional manner. This includes expediting and coordinating timely shipments with our manufacturing…

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Spanish Bilingual Customer Service

Company: Foundever

Location: Austin, TX

Posted Jul 28, 2025

Handle inbound customer service calls. Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of…

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Call Center Specialist I - Houston, TX-Bi-lingual Preferred

Company: Cenikor Foundation

Location: Houston, TX

Posted Jul 28, 2025

Conduct follow up outbound phone calls and maintain follow up outcomes through client contact and documentation. Demonstrate mission of service to our clients.

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Independent Sales Associate

Company: RX Roof LLC

Location: Garland, TX

Posted Jul 28, 2025

As an Independent Sales Associate, you'll be responsible for adjusting your selling strategy to meet sales goals, look for clients through networking and cold…

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Paving Laborer

Company: Sinacola

Location: Dallas, TX

Posted Jul 28, 2025

Skilled and proficient at operating all hand and power tools of all types: air hammers, earth tampers, cement mixers, small mechanical hoists, surveying and…

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Journeyman Plumber

Company: Queue Labor

Location: Austin, TX

Posted Jul 28, 2025

Proven experience as a plumber with a valid Journeyman/Journeywoman license or equivalent certification. Use power tools and hand tools to complete plumbing…

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Customer Order Management

Company: TS Moto

Location: Houston, TX

Posted Jul 28, 2025

Rep must respond to e-mails and calls in a timely and professional manner. This includes expediting and coordinating timely shipments with our manufacturing…

View Details Apply on SimplyHired

Electrician

Company: DSSI, Inc.

Location: Irving, TX

Posted Jul 28, 2025

Ability to read and interpret blueprints and technical drawings. Install 50 inch monitors in drive thru. Remove current menu board in drive thru.

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Property Manager Accountant

Company: SHOP Companies

Location: San Antonio, TX

Posted Jul 28, 2025

Minimum of BA degree in accounting, finance, or related field. 3+ years of experience working in property accounting, or a related field.

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Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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