Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Warehouse Custodian

Company: Texas Slots & Gaming

Location: Carrollton, TX

Posted Jul 27, 2025

This role ensures that all areas of the warehouse, including storage areas, offices, restrooms, and break rooms, are kept in optimal condition to support…

Lead Cyber Security Architect

Company: Sysco

Location: Houston, TX

Posted Jul 28, 2025

The Lead Cybersecurity Architect will be responsible for spearheading the design, implementation, and evolution of secure architectures that protect Sysco’s…

Electrician & Maintenance Technician (Night Shift)

Company: NOV

Location: San Antonio, TX

Posted Jul 27, 2025

Electrical license, electrical controls experience and/or certification. This role will also assist with operational activities that support the manufacturing…

Engineering Project Manager (Enterprise Content Management Analyst), IS&T Enterprise Systems

Company: Apple

Location: Austin, TX

Posted Jul 27, 2025

Writing functional specifications and working with technical teams on the development and functional acceptance testing Presenting the solution for design…

EVS Aide

Company: Medical City Dallas

Location: Dallas, TX

Posted Jul 27, 2025

Education assistance (tuition, student loan, certification support, dependent scholarships). Our providers have access to state-of-the-art technology and are…

Pharmacist

Company: St. David's North Austin Medical Center

Location: Austin, TX

Posted Jul 27, 2025

Current Pharmacist license with Texas State Board of Pharmacy (TSBP). Education assistance (tuition, student loan, certification support, dependent scholarships…

Special Ed. Teacher *Up to $50/hr

Company: Connected Health Care, LLC

Location: Cypress, TX

Posted Jul 27, 2025

Valid state certification in Special Education is required. Bachelor’s or Master’s degree in Special Education or a related field.

Security Officer Full Time Days SLB

Company: Saint Luke's Hospital

Location: San Antonio, TX

Posted Jul 27, 2025

Must maintain a valid state driver’s license. REQUIRED CERTIFICATIONS/LICENSURE: Requires the ability to obtain, and maintain, appropriate state license/…

JSC Construction Pipefitter Welder

Company: Amentum

Location: Houston, TX

Posted Jul 27, 2025

Must have, and maintain, a valid Texas driver's license. Must be able to provide a certified Birth Certificate (with state seal), Passport, or INS Citizenship…

RN, Registered Nurse - Labor and Delivery

Company: Christus Health

Location: San Antonio, TX

Posted Jul 28, 2025

Continues to develop the ability to cope with and manage contingencies of clinical nursing. RN License in state of employment or compact.

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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