Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Japanese Bilingual Accountant

Company: Leverages U.S. Inc. (Shigotosagashi.com)

Location: Addison, TX

Posted Jul 25, 2025

Handle new business license acquisition and renewals. *Reporting & Cash Management*: Prepare essential financial statements (balance sheets, income, cash flow)…

Hogan Engineer II - San Antonio Texas

Company: PenFed Credit Union

Location: San Antonio, TX

Posted Jul 25, 2025

Provide advice, guidance, and assistance to junior engineers in researching technical problems and designs of varying complexity in order to develop staff…

Customer Service Representative (Client Onboarding & Migration Specialist: In-office)

Company: Mphasis Digital Risk

Location: Carrollton, TX

Posted Jul 25, 2025

Perform *client outreach (calls, email, meetings),* coordination, and associated reporting and tracking. Perform *migration data entry for manual conversions*…

Sr. Manager, Online Marketing

Company: Home Depot / THD

Location: Houston, TX

Posted Jul 25, 2025

The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to…

Field Applications Engineer

Company: Solomon Technology Corporation

Location: Houston, TX

Posted Jul 25, 2025

1–3 years of experience in field engineering, vision systems, AI model deployment, or factory automation. Support field testing, fine-tuning of image models,…

AI Engineer

Company: INSPYR Solutions

Location: Houston, TX

Posted Jul 25, 2025

Hands-on experience with AI-powered coding assistants (e.g., Cursor, GitHub Copilot, or similar tools) to enhance productivity in LLM engineering workflows.

High School Life Skills Lead Teacher, Special Education

Company: William's School

Location: Austin, TX

Posted Jul 25, 2025

O Minimum of a bachelor’s degree is required, Master's preferred; certified teachers preferred. O Align lesson plans to student IPP goals and state standards.

Facilities Carpenter

Company: Crothall Healthcare

Location: Dallas, TX

Posted Jul 25, 2025

Driver's license and clean driving record required. We will consider for employment all qualified applicants, including those with a criminal history (including…

Retail Sales - Women's Apparel - Barton Creek Square Mall

Company: Nordstrom Inc

Location: Austin, TX

Posted Jul 25, 2025

Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (inclusive of text and social media).

Early Childhood Teacher

Company: Vogel

Location: Dallas, TX

Posted Jul 25, 2025

Preferred: Bachelor's or Master's degree in Early Childhood Education or related field. Current First Aid/CPR certification (or willingness to obtain upon hire)…

Customer Experience Analyst

Company: Home Depot / THD

Location: Houston, TX

Posted Jul 25, 2025

The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to…

STATE OF GRACE EXECUTIVE CHEF – UP TO $100K/yr. + BONUS (River Oaks)

Company: Rocket Farm Restaurants LLC

Location: Houston, TX

Posted Jul 25, 2025

He/she ensures that all culinary employees maximize efficiency and productivity in order to achieve total guest satisfaction while actively reviewing and…

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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