Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Data Analyst, Texas McCombs

Company: University of Texas at Austin

Location: Austin, TX

Posted Jul 25, 2025

Bachelor's degree in a quantitative field such as statistics, mathematics, computer science, or a related field. Predictive Modeling and Statistical Analysis.

Accountant

Company: Illinois Tool Works

Location: Houston, TX

Posted Jul 25, 2025

Bachelor’s degree in Accounting or related field. Results driven and proactive; strong desire to own and execute area of responsibility with excellence and…

Property Manager

Company: Willow Bridge Property Company

Location: San Antonio, TX

Posted Jul 25, 2025

This role MAY require a valid driver's license. Oversee resident relations, which includes taking resident phone calls, requests and concerns.

SPED- ARD Facilitator

Company: GEORGE GERVIN YOUTH CENTER

Location: San Antonio, TX

Posted Jul 25, 2025

George Gervin Academy is seeking a knowledgeable and dedicated ARD Facilitator to support the development and implementation of individualized education…

SECURITY OFFICER - PM SHIFT | FULL-TIME

Company: Hyatt Regency Austin

Location: Austin, TX

Posted Jul 25, 2025

Employee Assistance – Daily employee meal, 24/7 emotional support, legal guidance, personal & financial resources. Paid Time Off – after 90 days of service.

Senior Full Motion Video (FMV) Software Developer (Onsite)

Company: Raytheon

Location: Richardson, TX

Posted Jul 25, 2025

As the FMV SW Developer you will work as part of a scrum team in an agile development environment to develop and sustain the operational code base.

Citi Commodities Technology – Application Developer - (Typescript, React) – Houston

Company: Citi

Location: Houston, TX

Posted Jul 25, 2025

Proven ability to collaborate effectively with stakeholders and communicate technical concepts clearly. Design, develop, and maintain critical applications for…

Staff Accountant

Company: Paladin Drones

Location: Houston, TX

Posted Jul 25, 2025

Bachelor's degree in Accounting, Finance, or related field. Reconcile credit card and expense management tools such as Brex and Ramp.

Registered Nurse

Company: Oak Street Health

Location: Houston, TX

Posted Jul 25, 2025

Active Registered Nurse (RN) Licensure in good standing with the applicable state. Qualified applicants with arrest or conviction records will be considered for…

CUSTODIAN

Company: City of Houston, TX

Location: Houston, TX

Posted Jul 25, 2025

Applicants with a valid Texas Driver's License will be highly preferred. If yes, this position is subject to random drug testing and if a promotional position,…

Member Enrollment Support

Company: Diversified Sourcing Solutions

Location: Austin, TX

Posted Jul 25, 2025

Strong organizational skills and the ability to efficiently make a high volume of outbound calls on a daily basis. Full-time: 40 hours weekly.

Software Test Engineer (A Group MLB TE 02)

Company: Q-EDGE CORPORATION

Location: Houston, TX

Posted Jul 25, 2025

1.Successful completion of 4-years of high school, or equivalent, plus completion of 4 years of college with a bachelor’s degree, plus attainment of a master’s…

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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