Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Assoc Targeted Marketing Mgr

Company: H-E-B

Location: San Antonio, TX

Posted Jul 24, 2025

Bachelor's degree in a related field, or comparable experience. Sets up / executes / tracks / spot-checks campaign plans and progress; scales events; sets up…

Senior Accounts Payable Accountant

Company: Chord Energy

Location: Houston, TX

Posted Jul 23, 2025

Assist in managing Price Book accuracy and updates, ensuring correct rates are applied to field tickets and invoices, reducing disputes and improving cost…

Temporary Tax Clerk

Company: Bexar County

Location: San Antonio, TX

Posted Jul 23, 2025

Answers telephone and routes calls to employees or takes messages Responds to general inquires or complaints from the general public Provides administrative…

Home Dialysis Nurse (HHD & PD)

Company: Carmen [kidney] HEALTH

Location: Travis County, TX

Posted Jul 23, 2025

Must obtain applicable state license, based on assignment, within state specified time frames. Current RN license in Texas.

Program and Project Manager

Company: Home Franchise Concepts

Location: Flower Mound, TX

Posted Jul 23, 2025

Bachelor’s Degree in Business, Project Management, or related field is preferred, and. PMP, PgMP, or Lean/Six sigma certification is preferred.

TMD - Customer Service Representative IV (Hotel Front Desk Agent)

Company: TEXAS MILITARY DEPARTMENT

Location: Austin, TX

Posted Jul 23, 2025

A satisfactory driving record is required for driving state or federal vehicles to conduct agency business. Valid driver’s license is required.

Electrician Technician

Company: Precision Castparts Corp.

Location: Houston, TX

Posted Jul 23, 2025

Two-year degree in Electrical Technology or related field or Journeyman Electrical License and a minimum of two years of industrial field experience.

Licensed Plumber

Company: Goettl Air Conditioning and Plumbing

Location: Austin, TX

Posted Jul 23, 2025

Must have a valid driver's license and a satisfactory driving record. Ability to provide a basic set of your own tools. MUST HAVET Tradesman Plumber's License.

Sr. Marketing Communications Manager

Company: American Heart Association

Location: Dallas, TX

Posted Jul 24, 2025

This leader will develop compelling executive narratives, strategic messaging, and multi-channel content, that translate complex data, campaign analytics into…

Registered Nurse I

Company: Baylor College of Medicine

Location: Houston, TX

Posted Jul 23, 2025

Manages incoming MyChart messages and provides telephone triage. Current license as a Registered Nurse (RN) by the State of Texas Board of Nursing.

Plumber Helper

Company: Aramendia San Antonio - Service Experts

Location: San Antonio, TX

Posted Jul 23, 2025

Valid driver's license is preferred. Assist licensed plumbers in the installation, repair, and maintenance of plumbing systems, including pipes, fixtures,…

Customer Service Coordinator - BMCAH

Company: South Texas Radiology Imaging Centers

Location: San Antonio, TX

Posted Jul 23, 2025

Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries; and ensures availability of…

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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