Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Construction Laborer-Non-CDL Driver

Company: Hellas Construction, Inc.

Location: Houston, TX

Posted Jul 23, 2025

Drive both commercial and non-commercial motor vehicles matching current driver’s license. Basic knowledge of construction practices and tools; ability to…

Trainee

Company: L&S Mechanical

Location: Pflugerville, TX

Posted Jul 23, 2025

Prior experience as a plumbing, electrical or HVAC helper in residential, new construction preferred, but not required. Medical, dental and vision insurance.

Analyst Financial Services 3

Company: Integrity Trade Services

Location: San Antonio, TX

Posted Jul 23, 2025

Active learning the fundamental concepts, practices and procedures of a particular field of specialization. Bachelor’s degree in Business Administration with…

Marketing Assistant

Company: Universidad Autonoma de Guadalajara

Location: San Antonio, TX

Posted Jul 23, 2025

Associate Degree in Marketing or related field. Utilizes analytics tools to continuously improve user experience. Familiarity with web design and publishing.

CPA Financial Services Accountant 2

Company: Baylor Scott & White Health

Location: Dallas, TX

Posted Jul 23, 2025

They also develop policies and procedures, maintain reporting and automation systems, and prepare financial statements with footnotes.

Cost Accountant

Company: Canadian Solar

Location: Mesquite, TX

Posted Jul 23, 2025

Bachelor’s degree in accounting, Finance or related field required. Preparing monthly manufacturing cost report. Setting standard costs of manufactured goods.

Security Officer

Company: Children's Health

Location: Plano, TX

Posted Jul 23, 2025

Texas Department of Public Safety – Texas Private Security Bureau Registration - Non Commissioned Security Officer training and certification within 6 months of…

Regional Sales Manager (Texas Region)

Company: Cleaver-Brooks Sales and Service

Location: Dallas, TX

Posted Jul 23, 2025

Monitoring of performance and suggestions for tools, education and training to continuously develop the skill sets of the region’s sales team.

Creative Digital Strategist

Company: Toyota

Location: Plano, TX

Posted Jul 23, 2025

Demonstrated, 4 or more years of creative design experience in digital strategy, content creation, paid strategy, influencer marketing.

System Administrator

Company: Meneses Law PLLC

Location: Houston, TX

Posted Jul 23, 2025

Bachelor’s degree in IT, Computer Science, or relevant field. Support and secure macOS endpoints, ensuring proper configuration, patching, access control, and…

Accountant

Company: Sunoco LP

Location: Dallas, TX

Posted Jul 23, 2025

This critical infrastructure complements the Partnership's fuel distribution operations, which serve approximately 10,000 convenience stores, independent…

Trainee

Company: L&S Mechanical

Location: San Antonio, TX

Posted Jul 23, 2025

Prior experience as a plumbing, electrical or HVAC helper in residential, new construction preferred, but not required. Medical, dental and vision insurance.

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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