Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Sr. Cyber Security Analyst

Company: CannonDesign

Location: Houston, TX

Posted Jul 23, 2025

Bachelor's degree in cybersecurity, computer science, a related field or equivalent work experience. Participant in and/or lead the implementation of security…

Embedded Software | Cyber | Software Quality Opportunities in FL/TX

Company: Lockheed Martin

Location: Grand Prairie, TX

Posted Jul 23, 2025

Collaborating with cross-functional teams to design, develop, and test software applications. Software development tools: Git, Helm, Terraform, GitLab CI/CD.

Full Stack Developer

Company: Safety Vision, LLC

Location: Houston, TX

Posted Jul 23, 2025

*Education:* Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience). Familiarity with CI/CD pipelines.

Service & Repair Electrician

Company: Mister Sparky

Location: San Antonio, TX

Posted Jul 23, 2025

Determines general condition of all electrical equipment, can troubleshoot electrical malfunctions, and determine the extent of necessary repairs.

HVAC Controls Tech

Company: Liberty Personnel Services, Inc, LP82989

Location: Round Rock, TX

Posted Jul 23, 2025

Valid Texas driver’s license with a clean record. Hands-on skills in repairing and maintaining various chiller manufacturers, cooling towers, pumps, motors,…

ETRM Business Analyst

Company: Ehub Global solution

Location: Houston, TX

Posted Jul 23, 2025

Effective management of tasks, timelines, progress reporting on tasks Perform requirement gathering, functional analysis and functional design.

Graphic Designer – Sportswear (On-Site)

Company: Perfect-Fit HR Services

Location: Spring, TX

Posted Jul 23, 2025

Familiarity with CAD software or apparel design tools. 2+ years of graphic design experience in the fashion, activewear, or sportswear industries.

Sr Data Analyst (On-Site)

Company: Newrez

Location: Coppell, TX

Posted Jul 23, 2025

Bachelor’s Degree in an analytical or quantitative discipline, or related STEM field. Excel in a team-oriented, collaborative environment while contributing to…

Residential Service Electrician

Company: Mister Sparky

Location: Katy, TX

Posted Jul 23, 2025

You'll handle troubleshooting, repairs, and maintenance of electrical systems in homes. Stay sharp with regular training on the latest in electrical tech and…

Lead 2's & 3's Teacher

Company: Beginnings and Beyond

Location: Spring, TX

Posted Jul 23, 2025

Bachelor's degree in Early Childhood Education or related field preferred. Communicate effectively with parents regarding their child's progress and needs.

Software Engineer

Company: HX5, LLC

Location: San Antonio, TX

Posted Jul 23, 2025

Bachelor’s Degree in a related field and at least three (3) years of experience in the respective. Must have a PL-500 certification or be able to obtain one by…

AWS & Snowflake Cloud Architect

Company: Infosys

Location: Richardson, TX

Posted Jul 23, 2025

You will provide inputs for identifying best-fit architectural solutions for one or more projects; develop design of applications, provide regular support and…

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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