Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Gear and Equipment Brand Associate

Company: YETI

Location: Austin, TX

Posted Jul 23, 2025

Bachelor's degree in business, marketing, or a related field. Assist the Sr Manager, Category Marketing in the development and implementation of comprehensive…

Customer Training Specialist

Company: JobTread Software

Location: Dallas, TX

Posted Jul 22, 2025

Conduct daily introductory training sessions tailored to construction contractors in a variety of industries. Within this role, you will actively contribute to…

Environmental Services Manager - 2nd Shift

Company: Aramark

Location: Dallas, TX

Posted Jul 23, 2025

? Build revenue and manage budget which includes cost controls with regard to labor, supply, and inventory. ? Understand performance metrics, data, order and…

Finisher

Company: Sundt Construction, Inc.

Location: Irving, TX

Posted Jul 22, 2025

May use telephone, computer system, email, or other electronic devices on a limited basis to communicate with internal and external customers or vendors.

Software Engineer

Company: Odyssey Systems Consulting Group, Ltd.

Location: San Antonio, TX

Posted Jul 23, 2025

Analyze, design, develop, test, and maintain software systems to meet operational requirements and mission needs.

Supply Chain Operations- Oil & Gas - Upstream Onshore Production Ops Transformation - Senior Manager

Company: EY

Location: Houston, TX

Posted Jul 22, 2025

A bachelor’s degree in petroleum engineering, mechanical engineering, operations, or related technical discipline. To qualify for the role, you must have.

Electrician Technician (Entry Level/Helper)

Company: Leviat North America

Location: San Antonio, TX

Posted Jul 23, 2025

To perform this role, you will need an electrician degree from a technical college and experience working on electrical systems. Ability to read a tape measure.

Houston Event Staff & Security

Company: 5 STAR Event Services

Location: Houston, TX

Posted Jul 23, 2025

Prior to guest entry to ensure that no prohibited items enter. Greet and direct guests to seating areas and various services. At least 18 years of age.

Communications Manager

Company: City of Hutto

Location: Live Oak, TX

Posted Jul 22, 2025

EDUCATION, EXPERIENCE, LICENSES, & CERTIFICATIONSBachelor’s degree in English, journalism, communications, or related field required.

Early Childhood Teacher

Company: Vogel

Location: Dallas, TX

Posted Jul 23, 2025

Preferred: Bachelor's or Master's degree in Early Childhood Education or related field. Current First Aid/CPR certification (or willingness to obtain upon hire)…

Software Engineer

Company: Abacus Technology

Location: San Antonio, TX

Posted Jul 23, 2025

Obtain and license software by obtaining required information from vendors, recommending purchases, testing, and approving products.

Engineer, Data

Company: American Bureau of Shipping (ABS)

Location: Houston, TX

Posted Jul 22, 2025

The Data Engineer analyzes complex and unstructured data using advanced data engineering techniques to develop and maintain data and deployment pipelines.

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

Related Pages