Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Business Analyst

Company: Accredo Packaging

Location: Sugar Land, TX

Posted Jul 22, 2025

Demonstrated ability to analyze business requirements and develop appropriately design processes and solutions is a must.

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Sr. IT Project Manager

Company: CannonDesign

Location: Dallas, TX

Posted Jul 22, 2025

Education: Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field required.

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Welder

Company: Aecon Group

Location: Irving, TX

Posted Jul 22, 2025

Valid U.S. driver’s license. Support installation of electrical infrastructure by working alongside field crews and trades. Substation work is a strong asset.

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Sales Advisor - Sony Military

Company: ActionLink

Location: San Antonio, TX

Posted Jul 22, 2025

Maintain business communication with Area Manager via occasional phone calls, web meetings, and/or emails. Our Sony Sales Advisors serve as in-store experts,…

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Fitter/Welder

Company: TEAM DANIEL

Location: Austin, TX

Posted Jul 22, 2025

Read and interpret blueprints and technical drawings to determine project specifications. Proficiency in blueprint reading and understanding technical drawings.

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Big Data Spark Lead Engineer

Company: Infosys

Location: Austin, TX

Posted Jul 22, 2025

Proven experience in data engineering, data architecture, or a related field. You will play an important role in creating the high-level design artifacts.

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Sr Project Manager - Operations

Company: Houston Methodist Hospital

Location: Houston, TX

Posted Jul 22, 2025

The Senior Project Manager position has full project life cyle ownership; leading, coordinating, and completing projects from planning and design implementation…

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Machine Operator Lead US

Company: Refresco Beverages US Inc

Location: San Antonio, TX

Posted Jul 22, 2025

Following standard operating procedures and reading both imperial and metric measurements, perform changeovers efficiently and carefully, ensuring the correct…

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Manager, Wellness Project Management

Company: Plus One, an Optum Company

Location: Dallas, TX

Posted Jul 22, 2025

Related Health Promotion or Public Health certification such as: National Commission for Health Education Credentialing (NCHEC) certification, WellCert…

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Digital Marketing Specialist

Company: Cooper CPA Group

Location: Houston, TX

Posted Jul 22, 2025

Solid writing skills for social, email, and web content. Effective communicator who collaborates well with both creative and technical team members.

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CLIENT CONCIERGE [CLIENT SERVICE REPRESENTATIVE]

Company: MapleMark Bank

Location: Dallas, TX

Posted Jul 22, 2025

Assist clients with technical questions related to our website, browsers, and online banking to improve client ease with self-service opportunities.

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Electrician Apprentice E1 - E2 (3 years TDLR experience)

Company: Eco-Staff, LLC

Location: Austin, TX

Posted Jul 22, 2025

Valid and current TDLR electrician license. Read and interpret schematics, blueprints, and technical drawings to understand project requirements.

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Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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