Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Culinary Director

Company: Sagora Senior Living Inc.

Location: San Antonio, TX

Posted Jul 23, 2025

Must possess or be willing to acquire a valid driver's license to drive on company time as needed. Assure the safety of the food in the community through…

Plumber

Company: United States Home Services

Location: Austin, TX

Posted Jul 23, 2025

Your own helper is a bonus. Minimum 2 years experience installing residential equipment. Consistent flow of work every week. Ability to take on 5 jobs per week.

Plumber

Company: Central Plumbing and Drains, INc.

Location: Dallas, TX

Posted Jul 23, 2025

Utilize hand tools and power tools safely and effectively for various plumbing tasks. Proficient in using hand tools and power tools relevant to plumbing tasks.

Graphic Designer

Company: Citizens Church

Location: Plano, TX

Posted Jul 23, 2025

Layout and Production Design: Developing the overall layout and production design for sermon series, weekend slides, flyers, brochures, t-shirts, social media…

Field Project Manager

Company: Eaton

Location: Austin, TX

Posted Jul 23, 2025

Possess a valid and unrestricted driver’s license. Knowledge on plant front-end scheduling, engineering, and manufacturing process and equipment cycle times.

HVAC Lead Installer

Company: United States Home Services

Location: San Antonio, TX

Posted Jul 23, 2025

Minimum 10 years experience installing residential equipment. Consistent flow of work every week. Full pre inspection checklist including pictures.

Inside RTU HVAC Technical Support

Company: Lennox International

Location: Richardson, TX

Posted Jul 23, 2025

This technical support consultant provides moderately complex technical assistance to dealers, contractors, and field sales personnel to resolve system issues.

Registered Nurse - PACU / Recovery - Full-Time

Company: Methodist Health System

Location: Dallas, TX

Posted Jul 23, 2025

Current license to practice professional nursing in Texas or eligibility to do so. Provides direct and indirect patient care using the nursing process (…

Plumber

Company: United States Home Services

Location: San Antonio, TX

Posted Jul 23, 2025

Your own helper is a bonus. Minimum 2 years experience installing residential equipment. Consistent flow of work every week. Ability to take on 5 jobs per week.

HVAC Lead Installer

Company: United States Home Services

Location: Austin, TX

Posted Jul 23, 2025

Minimum 10 years experience installing residential equipment. Consistent flow of work every week. Full pre inspection checklist including pictures.

NHK and CMB Investor Support Manager - Spanish

Company: CMB Regional Centers

Location: Dallas, TX

Posted Jul 23, 2025

Providing structured client engagement by conducting introductory calls, scheduling milestone reviews, and delivering regular updates on investment progress,…

Machine Operator - Day Shift - $18.50/hour - 6:00am-2:00pm Monday thru Friday

Company: Allied Tube and Conduit Corporation

Location: Houston, TX

Posted Jul 23, 2025

Any leave required under federal, state, or local law. Experience in lean manufacturing or business system-based company is a plus.

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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