Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Pharmacist-PRN

Company: The Hospital at Westlake Medical Center

Location: Austin, TX

Posted Jul 21, 2025

The pharmacist will perform specific clinical functions in accordance with written policies and procedures. Accurately charges and credits medications to the…

Client Solutions Manager

Company: Beemac Logistics

Location: Houston, TX

Posted Jul 21, 2025

As a successful CSM, you will act as a business owner, entrepreneur and customer service specialist determined to build your own book of business by being the…

Webber - Carpenter - Heavy Civil

Company: Webber, LLC

Location: Houston, TX

Posted Jul 21, 2025

Webber also has an in-house engineering services department to help optimize building efficiency and quality while solving complex project challenges using…

Jr. Completions Data Analyst

Company: Corva

Location: Houston, TX

Posted Jul 21, 2025

Four-year college degree (petroleum engineering, geology, geoscience, any engineering preferred). Build customer dashboards and support customers building their…

Bilingual Retail Sales Associate

Company: 2020 Companies, Inc.

Location: Balch Springs, TX

Posted Jul 21, 2025

Sell products and services in a retail store, kiosk, and/or event environments. Ensure work station/kiosk is clean, well-organized, functional and presentable…

Facilities Project Manager

Company: Travis County

Location: Austin, TX

Posted Jul 21, 2025

Assigned as the project manager on facility design and construction projects based on technical background and as a technical expert.

Senior AWS Solutions Architect - Top Secret Clearance Required

Company: Maximus

Location: San Antonio, TX

Posted Jul 21, 2025

Provide technical guidance in AWS tools, including Kubernetes, EKS, and Lambda. Bachelor’s degree in a related field (master’s degree may substitute for 2 years…

Sr Accountant

Company: PayPal

Location: Austin, TX

Posted Jul 22, 2025

We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account…

General Accountant

Company: Marriott International, Inc

Location: Dallas, TX

Posted Jul 22, 2025

Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate…

Electrical Apprentice

Company: CS Erickson

Location: Dallas, TX

Posted Jul 21, 2025

Learn Electrical Codes and Regulations: Familiarize yourself with local, state, and national electrical codes and safety regulations to ensure compliance during…

Graphic Designer

Company: Cotton Holdings

Location: Houston, TX

Posted Jul 21, 2025

Bachelor’s degree in graphic design or equivalent education and experience. Have 3-5 years of graphic design experience in advertising agency or In-house…

Unarmed Security Guard

Company: Wolfram Security Force

Location: Dallas, TX

Posted Jul 21, 2025

As a Security Officer, you will play the vital role in ensuring the safety and security of our clients, employees, and visitors.

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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