Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Welder

Company: C2 Industrial Group

Location: Dallas-Fort Worth, TX

Posted Jul 21, 2025

Reading and interpreting blueprints, drawings, and welding procedures to ensure welding compliance. Use of hand and power tools to safely and properly measure,…

Data Analyst Master

Company: Texas Capital Bank

Location: Richardson, TX

Posted Jul 21, 2025

Minimum of 8 years of total experience in Data Analysis field. Design and implement advanced data models, dashboards, and reporting systems using tools like,…

Staff Software Engineer - Salesforce

Company: General Motors

Location: Austin, TX

Posted Jul 21, 2025

Provide expert technical leadership and direction to development teams and managers on design patterns, configuration best practices, limitations, and advanced…

Sustainability Program Manager

Company: Tailored Management

Location: Austin, TX

Posted Jul 21, 2025

Build and manage operational model and tools to enable supplier prioritization, engagement, and implementation. Procurement systems/processes/tools experience.

Customer Service Specialist

Company: Vish Consulting Services

Location: Austin, TX

Posted Jul 21, 2025

Greets and directs visitors, answers inquiries, answers and routes phone calls and coordinates deliveries. #customerservice #customersupport #calling #reception…

Graphic Designer - Infographic Specialist

Company: Community Impact

Location: Jersey Village, TX

Posted Jul 21, 2025

Ability to pass the Company’s graphic design test. At least one (1) year of prior experience in graphic design. Reports directly to the Product Manager.

Team Lead - Customer Relations & Escalations Management (Bilingual)

Company: Just Energy

Location: Houston, TX

Posted Jul 21, 2025

The primary responsibility is to manage, train, develop, coach, monitor and empower team members to provide customers with a superior service and retention…

Registered Nurse OR-RECOVERY ROOM FT Evening

Company: Carrollton Regional Medical Center

Location: Carrollton, TX

Posted Jul 21, 2025

Assures quality of care by adhering to therapeutic standards; measuring health outcomes against patient care goals and standards; making or recommending…

Admissions RN - Hospice

Company: Enhabit Home Health & Hospice

Location: Pasadena, TX

Posted Jul 21, 2025

Must possess a valid state driver license. Must be licensed in the state where they currently practice. Must possess CPR certification for the healthcare…

Licensed Plumber

Company: Edelman Plumbing

Location: Coppell, TX

Posted Jul 21, 2025

Valid driver's license with a good driving record. You diagnose and repair plumbing issues, install plumbing systems and fixtures, and work with leak detection,…

DAS Project Manager-Dallas

Company: Communication Technology Services (CTS)

Location: Carrollton, TX

Posted Jul 21, 2025

Must be able to travel within the region with a valid driver’s license. Track and update project financial health weekly, using internal databases and field…

Support Engineer

Company: Hoyack LLC

Location: San Antonio, TX

Posted Jul 21, 2025

Communicate clearly and effectively with both technical and non-technical stakeholders. This is a junior-level engineering role ideal for someone looking to…

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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