Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Welder

Company: Triple-S Steel

Location: San Antonio, TX

Posted Jul 22, 2025

Basic understanding of design techniques, principles, and tools necessary for the precise production of technical plans, drawings, models, and blueprints.

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Oracle Cloud SCM Principal Consultant

Company: Infosys

Location: Plano, TX

Posted Jul 22, 2025

Derive automation opportunities and make recommendations from the Discover product discussions Drive the overall implementation program end to end by…

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AWS Senior Lead Product Manager (RapidScale)

Company: Cox Communications

Location: Austin, TX

Posted Jul 22, 2025

The right candidate could also have a different combination, such as a master's degree and 6years' experience; a Ph.D. and 3 years' experience in a related…

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SOUS CHEF- AUS

Company: Zaza Holdings Llc

Location: Austin, TX

Posted Jul 22, 2025

Summary: To provide technical and administrative assistance to the Executive Chef and ensure efficient, effective operation of the kitchen and food production…

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Overnight Pharmacist

Company: LINK PHARMACY

Location: Highland Vill, TX

Posted Jul 22, 2025

Active and unrestricted Pharmacist license in Texas. Ensure all prescriptions comply with 503A guidelines and state board of pharmacy regulations.

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Contact Center Agent - Associate

Company: UT Health Science Center at San Antonio

Location: San Antonio, TX

Posted Jul 22, 2025

Outstanding phone etiquette with the skills to navigate inbound/outbound calls, chat, email and text. Responsible for handling a high volume of patient and…

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Registered Nurse (RN)

Company: Suncrest Hospice

Location: Austin, TX

Posted Jul 22, 2025

Must be willing to drive with reliable transportation, valid driver’s license, and auto insurance, to be able to travel across the service area.

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Business Analyst - IAM

Company: Capgemini

Location: Houston, TX

Posted Jul 22, 2025

You serve as an Entitlement Enrichment consultant and assist the business with applying the required field in the Entitlement Standard to their entitlements.

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Client Support - Bilingual in Chinese

Company: Universal Processing

Location: Plano, TX

Posted Jul 22, 2025

Scheduling work to ensure accurate phone coverage, monitors priority of calls and shifts escalated calls to assure resolution of problems.

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On-Call Registered Nurse (RN) - 7 on 7 off

Company: Suncrest Hospice

Location: Austin, TX

Posted Jul 22, 2025

Must be willing to drive with reliable transportation, valid driver’s license, and auto insurance, to be able to travel across the service area.

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Registered Nurse PreOp PACU II - Walnut Hill Surgery Center

Company: SCA Health

Location: Dallas, TX

Posted Jul 22, 2025

Delegate tasks according to the state Nurse Practice Act (if applicable), state board of nursing or professional registration requirements, state laws, and job…

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Security Officer 2 Grapevine

Company: Baylor Scott & White Health

Location: Grapevine, TX

Posted Jul 22, 2025

Responds to various public service calls, including criminal offenses, civil process, hospital violations or customer service oriented requests such as…

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Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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