Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

SOFTWARE ENGINEER

Company: Ignite Fueling Innovation

Location: San Antonio, TX

Posted Jul 22, 2025

Minimum of 5 years’ experience in software engineering or related field. Bachelor’s degree or higher in Computer Science, Software Engineering, or related STEM…

Elementary School Teacher

Company: Bridgeway Preparatory Academy

Location: Dallas, TX

Posted Jul 22, 2025

\*\*Responsibilities:\*\* - Develop and implement creative lesson plans that align with curriculum standards - Deliver interactive instruction to engage…

Software Engineer

Company: Emerson

Location: Austin, TX

Posted Jul 22, 2025

To develop tools and infrastructure to improve development efficiency. You have the ability to independently design, implement, and test software features and…

AI Safety & Transparency Engineer

Company: Impac Exploration Services Inc

Location: Houston, TX

Posted Jul 22, 2025

You've made complex AI systems interpretable for non-technical users. Transparency tools that build operator confidence in AI decisions.

Residential Electrician

Company: Midas touch

Location: Houston, TX

Posted Jul 22, 2025

Diagnose and repair electrical or hardware issues in the field. You’ll lead field installations, resolve electrical issues, and help train new crews to uphold…

Electrician

Company: Midas touch

Location: Pearland, TX

Posted Jul 22, 2025

You will install and service backup‑power systems, troubleshoot field issues, guide quality‑control checks, and mentor new installation crews.

Carpenter - Facilities and Real Estate Management(Civil Service)

Company: City of Dallas, TX

Location: Dallas, TX

Posted Jul 22, 2025

Valid driver's license with good driving record. 2 Participates in various building maintenance activities including repair and replacement of doors, frames and…

HVAC Installation Leader

Company: Greentech Engineering Heating and Air

Location: Carrollton, TX

Posted Jul 22, 2025

Valid driver's license and clean driving record. Review work orders and project blueprints to determine required materials, tools, and installation procedures.

Ace Handyman Services - Paint Sales and Project Manager

Company: Ace Hardware Home Services

Location: Austin, TX

Posted Jul 22, 2025

Valid driver’s license and reliable transportation. Ace launched Ace Hardware Home Services and is now Bringing Helpful to Your Home℠ through a wide range of…

HVAC Field Measurement Technician

Company: MDM

Location: Houston, TX

Posted Jul 22, 2025

Valid driver’s license and reliable transportation required. The ideal candidate has technical experience in HVAC or mechanical systems, strong problem-solving…

Carpenter II

Company: University of Texas at San Antonio

Location: San Antonio, TX

Posted Jul 22, 2025

Valid driver's license and Motor Vehicle Record (MVR) as applicable. Required to be on stand-by call status, carrying pager, cell phone or two-way radio as…

Chef de Cuisine

Company: Rice University

Location: Houston, TX

Posted Jul 22, 2025

The ideal candidate will have four years of related experience in commercial hospitality or a similar field, including at least three years of food service…

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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