Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Cost Accountant

Company: Robert Half

Location: Houston, TX

Posted Jul 18, 2025

Bachelor's in Accounting, Finance, or related field. Assist with month-end close , cost allocations, and construction-specific accounting entries.

Plumbing Superintendent

Company: Staxmatic, LLC

Location: Dallas, TX

Posted Jul 18, 2025

Current Journeyman or higher plumbing license required. Provide leadership and direction to field teams, ensuring work is completed to high quality standards…

Cabinetry Field Service Lead

Company: Amaya Custom Cabinets

Location: San Antonio, TX

Posted Jul 18, 2025

Visit job sites across San Antonio and surrounding areas to complete service calls and resolve issues efficiently. Competitive pay based on experience.

HVAC Mechanic

Company: Action Facilities Management

Location: Austin, TX

Posted Jul 18, 2025

Replaces defective breaker controls, thermostats, switches, fuses, and electrical wiring to repair installed units using electrician's hand tools and test…

Telemetry Data Scientist

Company: Impac Exploration Services Inc

Location: Houston, TX

Posted Jul 19, 2025

We're streaming terabytes of WITS telemetry from drilling operations—pressure, torque, vibration, flow rates—all live from assets worth millions per day.

HVAC Service Technician - 5 yrs exp. with VRF

Company: Air Craft, Inc.

Location: Round Rock, TX

Posted Jul 18, 2025

Valid driver’s license and clean driving record. High school diploma or equivalent; technical school or HVAC certification preferred.

Service Delivery Center - Microsoft Dynamics Developer - Senior

Company: EY

Location: San Antonio, TX

Posted Jul 18, 2025

Bachelor’s degree in Computer Science, Management Information Systems or other technical field of study. Fielding support request through various methods such…

Registered Nurse (RN) II Emergency Department (Nights)

Company: Houston Methodist Baytown Hospital

Location: Baytown, TX

Posted Jul 18, 2025

Texas RN license or temporary TX RN license, should obtain permanent license within 90 days. Compact license acceptable according to current Board of Nursing…

Marketing Manager

Company: Marriott International, Inc

Location: San Antonio, TX

Posted Jul 19, 2025

Promotes on-brand messaging to customers through traditional, digital, and social media channels with the goal of driving revenue and supporting total hotel…

Customer Service Supervisor

Company: Serenity Healthcare

Location: Las Colinas, TX

Posted Jul 18, 2025

Work closely with other departments to ensure cohesive and effective patient support and service delivery. Position Type: Full-Time - On site.

IT Project Manager

Company: Vorwerk LLC

Location: Dallas, TX

Posted Jul 18, 2025

The IT Project Manager is responsible for leading the planning, execution, and delivery of best-in-class technology initiatives and resources for our sales team…

Associate Accountant

Company: Financial Additions

Location: Dallas, TX

Posted Jul 18, 2025

Journal entry prep and posting. Experience in account, cash, and balance sheet reconciliations. 1 -3 years in staff accountant role or similar position (ex.…

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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