Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Machine Operator I

Company: Bluescope Steel

Location: Houston, TX

Posted Jul 18, 2025

This includes determining whether a condition is evolving from the incoming material or being created by the paint line process.

Registered Nurse (RN) PRN 2 Bone Marrow Transplant - Nights

Company: Houston Methodist Hospital

Location: Houston, TX

Posted Jul 18, 2025

At Houston Methodist, the Registered Nurse (RN) PRN position is a licensed staff nurse, an experienced clinician, functions at the Competent to Proficient stage…

Welder/Fabricator - Fence & Gate Experience

Company: Houston Fence Company

Location: Houston, TX

Posted Jul 18, 2025

Problem-solving in custom or uneven field conditions. Maintenance of welding and fabrication tools. Reading and interpreting blueprints, schematics, and…

Cybersecurity Analyst

Company: ATI

Location: Dallas, TX

Posted Jul 18, 2025

General understanding of cybersecurity technologies and controls with the ability to bridge the gap between regulatory and technical concepts.

Director of Athletics Social Media & Communications

Company: University of Houston

Location: Houston, TX

Posted Jul 18, 2025

Under the Strategic Communications unit leader, the position will be responsible for leading brand enhancement through social media content and strategy by…

Gift Shop Associate

Company: Houston Methodist Hospital

Location: Houston, TX

Posted Jul 18, 2025

Ensures own career discussions occur with appropriate management. Organizes stock room and ensure accurate labeling, logical placement, neat arrangement, and…

Apprentice Plumber (Licensed) - Residential

Company: MAKO INDUSTRIES

Location: Carrollton, TX

Posted Jul 18, 2025

Registered Plumbing Apprentice or the ability to register (depending on state/local regulations). Assist in the installation and repair of water supply lines,…

Maternal Program Manager- L&D D6W-Full Time- Days

Company: Houston Methodist Hospital

Location: Houston, TX

Posted Jul 18, 2025

RN - Registered Nurse - Texas State Licensure - Compact Licensure - Must obtain permanent Texas license within 60 days (if establishing Texas residency) AND.

Journeyman Plumber – Commercial Construction (Leadership Track)

Company: Chabert Plumbing

Location: Austin, TX

Posted Jul 18, 2025

*Other*: Valid driver’s license and reliable transportation. *Licensing*: Valid journeyman plumbing license required. Health, dental, and vision insurance.

Senior Bookkeeper (Growth Path to Accountant)

Company: Alamo City Urban LLC & Camino Nuevo LLC

Location: San Antonio, TX

Posted Jul 18, 2025

Assist with cash flow tracking and internal reporting. Begin supporting accruals, journal entries, and financial analysis. 3+ years of bookkeeping experience.

Marketing Manager

Company: Industrial Tent Systems LLC

Location: Houston, TX

Posted Jul 18, 2025

Proficiency in tools such as Adobe Creative Suite, Canva, WordPress (or other CMS), Google Analytics, SEO/SEM platforms, and social media scheduling tools (e.g.…

Staff Pharmacist

Company: Casa Pharma Rx-Pharmacy

Location: Stafford, TX

Posted Jul 18, 2025

Conduct thorough patient assessments to evaluate medication therapy and overall health status. As a pharmacist, you will be responsible for providing…

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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