Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Supervisor Environmental Services FT-Clear Lake

Company: Houston Methodist

Location: Houston, TX

Posted Jul 18, 2025

Ensures own career discussions occur with appropriate management. Ensures department process for room cleaning and inspections are followed, with the goal of…

Window Treatment Sales Consultant - $3,000 Sign-On Bonus

Company: 3 Day Blinds

Location: Houston, TX

Posted Jul 18, 2025

Reliable transportation, a valid driver’s license and proof of insurance. You’ll receive 4-weeks of paid, world class training and be provided with state of the…

SOFTWARE ENGINEER II - CUSTOMER DATA PLATFORM

Company: Frost Bank

Location: San Antonio, TX

Posted Jul 18, 2025

Bachelor’s degree in Computer Science, Engineering, in a related field, or equivalent experience. Demonstrated ability to independently identify program issues…

Sr. Graphic Designer & Visual Lead

Company: Riad Tile

Location: Dallas, TX

Posted Jul 18, 2025

Bachelor’s degree in Graphic Design, Visual Communication, Art or related field. Knowledge of digital design best practices (email, web, social).

Housekeeper / Janitor - BioLabs Pegasus Park

Company: Pondsco

Location: Dallas, TX

Posted Jul 18, 2025

Clean/maintain surface areas (dust, sanitize, glass/mirror/window cleaning, metal/wood polishing). Clean/maintain floors (vacuum, mop, carpet spotting).

Registered Nurse - Clinical Team Lead - Operating Room

Company: Methodist Health System

Location: Dallas, TX

Posted Jul 18, 2025

Current RN license in the State of Texas or compact license. Provides front line leadership and decision-making for departmental staff, ensuring the quality and…

Carbon Welder

Company: Koil Energy, Inc.

Location: Houston, TX

Posted Jul 18, 2025

High school diploma or equivalent; welding certification (AWS, ASME, or API 1104) preferred. Operate welding equipment, cutting torches, grinders, and other…

Pharmacist - Full Time - Houston

Company: Cantex Continuing Care Network

Location: Stafford, TX

Posted Jul 18, 2025

Able to use reference tools to evaluate patient care and answer questions posed by customers. Helps supervise professional employees and/or supervisors,…

Policy Leadership Program Manager

Company: Rice University

Location: Houston, TX

Posted Jul 18, 2025

Coordinate with the Program Director and Baker Institute administrative teams to develop program content and materials for marketing and communication,…

Senior Area Executive Chef

Company: Sodexo

Location: Buda, TX

Posted Jul 18, 2025

Understands and can teach tools (Drive). The Senior Area Executive Chef provides strategic culinary support to enhance stability and consistency and to elevate…

Marketing Specialist

Company: CityVet

Location: Dallas, TX

Posted Jul 18, 2025

Familiarity with digital marketing tools (e.g., HubSpot, Google Ads, Meta Business Suite) and basic analytics (e.g., Google Analytics, social media insights).

HVAC Service Technician

Company: Lennox NAS

Location: Webster, TX

Posted Jul 18, 2025

This technician performs field activities associated with supporting the installation, maintenance and servicing of heating, ventilating and air conditioning…

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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