Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Graphic Designer

Company: Saronic Technologies

Location: Austin, TX

Posted Jul 16, 2025

4+ years of experience in a graphic design role, preferably in a fast-paced tech or engineering environment. Build and refine PowerPoint decks and presentation…

Regional Marketing Manager

Company: Atlantic Pacific Companies

Location: Houston, TX

Posted Jul 16, 2025

Enhance existing social media programs by developing toolkits, best practices, and other items to assist in associate participation; Prepare internal social…

Supervisor, Custodial Services (260 Days)

Company: Dallas Independent School District

Location: Dallas, TX

Posted Jul 16, 2025

Maintain a valid Texas Driver's License and driving record that meets District standards. Assist in the development and design of training programs that develop…

Registered Nurse

Company: Avir at Dripping Springs

Location: Austin, TX

Posted Jul 16, 2025

Company paid holidays and Paid Time Off (PTO) Program. Must be knowledgeable of nursing and medical practices and procedures, as well as laws, regulations, and…

RN, Registered Nurse Float PIII - Nursing Float Pool

Company: Christus Health

Location: San Antonio, TX

Posted Jul 16, 2025

Continues to develop the ability to cope with and manage contingencies of clinical nursing. Knowledge of federal, state and local healthcare-related laws and…

Registered Nurse PACU - PRN

Company: Orthopaedic Surgery Centers of San Antonio

Location: San Antonio, TX

Posted Jul 16, 2025

Current Registered Nurse (RN) license in the state of practice. Strong assessment, critical thinking, and communication skills.

Sr SRE / DevOps Engineer

Company: Technology Navigators

Location: Cedar Park, TX

Posted Jul 16, 2025

Implement and maintain observability tools such as Datadog, Dynatrace, or PagerDuty. Proven success operating in complex, fast-evolving environments with…

Sr. BizDev Manager, Amazon Pharmacy

Company: Amazon

Location: Austin, TX

Posted Jul 16, 2025

You will also bring the voice of the customer – our strategic accounts and clients – in working with a high functioning product and technical team to develop…

Business Intelligence Analyst

Company: AWL Insurance Agency

Location: Austin, TX

Posted Jul 16, 2025

Bachelor’s degree, ideally in engineering, finance, accounting, statistics, economics, math, or related field. Intermediate to Expert level SQL skills.

Sr Specialist TIS GitHub

Company: Enbridge

Location: Houston, TX

Posted Jul 16, 2025

Include but are not limited to: Ability to: understand, remember and apply oral and/or written instructions or other information, understand complex problems…

Storyteller - True Story (Brand Ambassador)

Company: Saga Spirits Group

Location: San Antonio, TX

Posted Jul 16, 2025

Gain features and permanent cocktail menu placements at high volume and/or influential accounts. Four years of bartending and/or hospitality experience.

Customer Support Representative (Hybrid)

Company: Homebase

Location: Houston, TX

Posted Jul 16, 2025

Manage and improve initial setup workflows and self-serve configuration tools for customers. You’ll focus on onboarding, consultative support, and solution-…

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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