Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

AI Product Engineer

Company: Pear VC

Location: Austin, TX

Posted Jul 13, 2025

Work closely with founders and design to help come up with high-level product concepts (bonus points: and detailed Figma designs) for how interactions will work…

View Details Apply on SimplyHired

Senior Data Analyst

Company: City of San Antonio

Location: San Antonio, TX

Posted Jul 12, 2025

Two (2) years of experience in a relevant field, including but not limited to data analysis or statistical modeling. Knowledge of data analysis and technology.

View Details Apply on SimplyHired
401(k) employer-matched 401(k) plan paid time off

Physician Assistant- Vascular

Company: Baylor Scott & White Health

Location: Austin, Texas

Posted Jul 13, 2025

View Details Apply on healthecareers.com

Head Chef

Company: Snooze Cedar Park

Location: Cedar Park, TX

Posted Jul 12, 2025

Other benefits including potential field trips, community engagement, personal and professional growth, and advancement opportunities.

View Details Apply on SimplyHired

HVAC Journeyman Chiller Mechanic (un)

Company: Johnson Controls

Location: Houston, TX

Posted Jul 12, 2025

Universal EPA refrigerants license, applicable state or local licensing, and valid driver's license. You will have the opportunity to develop yourself through…

View Details Apply on SimplyHired

Executive Chef

Company: Methodist Hospital

Location: San Antonio, TX

Posted Jul 12, 2025

Develops and implements work standards, sanitation procedures, and personal hygiene requirements, consistent with Hospital rules, local, state, and federal…

View Details Apply on SimplyHired

Plumbing Apprentice

Company: Servestar LLC

Location: Houston, TX

Posted Jul 12, 2025

\*\*Responsibilities:\*\* - Assist in the installation, maintenance, and repair of plumbing systems - Learn to read and interpret blueprints and schematics -…

View Details Apply on SimplyHired

Performance Management Manager

Company: University Health

Location: San Antonio, TX

Posted Jul 12, 2025

Bachelor’s degree in Human Resources, Business, or a related field. Partner with departments to develop effective, data-driven action plans in response to…

View Details Apply on SimplyHired

Customer Service Agent

Company: UniFirst

Location: San Antonio, TX

Posted Jul 12, 2025

The majority of calls will be inbound, although some follow up will be outbound. As part of an experienced Customer Service Team, this position focuses on…

View Details Apply on SimplyHired

Customer Service Agent

Company: UniFirst

Location: San Antonio, TX

Posted Jul 12, 2025

The majority of calls will be inbound, although some follow up will be outbound. As part of an experienced Customer Service Team, this position focuses on…

View Details Apply on SimplyHired

CDL-A Truck Driver Regional / Short Haul - Home Weekly

Company: EPES Transport System

Location: Dallas, TX

Posted Jul 12, 2025

Must be minimum 21 years old with a valid CDL-A. Assigned driver managers and late-model tractors. Additional $.25 per mile Northeast premium pay, NE Optional.

View Details Apply on SimplyHired

Laborer - Utility

Company: Zachry Construction Corporation

Location: Pasadena, TX

Posted Jul 12, 2025

Flagging and Traffic Control certification a plus. Clean and prepare construction sites to eliminate possible hazards. May operate hand and power tools.

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

Related Pages

All Technical Support Jobs 1,247 jobs All Jobs in Austin, TX 23,701 jobs Technical Support in Remote 249,430 jobs Technical Support in Other US Location 216,827 jobs Technical Support in New York City, NY 57,606 jobs Technical Support in Multiple Locations 51,717 jobs Technical Support in USA 45,851 jobs Technical Support in Washington DC 35,137 jobs Travel in Austin, TX 80,012 jobs Full Time in Austin, TX 46,687 jobs Retirement Plan in Austin, TX 43,124 jobs 401(K) in Austin, TX 39,239 jobs Health Insurance in Austin, TX 36,916 jobs Life Insurance in Austin, TX 34,339 jobs