Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Senior Culinary Development Chef

Company: Whole Foods Market

Location: Austin, TX

Posted Jul 12, 2025

Provide technical expertise in food science and manufacturing processes. Bachelor's degree in related field. Expert knowledge of food science, techniques, and…

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Geotechnical Project Manager

Company: ESP Associates

Location: Round Rock, TX

Posted Jul 12, 2025

Candidate must be able to pass a drug screen, background check, and have a satisfactory driving record in accordance with the company’s driving (MVR) policy.

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Graphic Designer

Company: Propelled Brands

Location: Carrollton, TX

Posted Jul 12, 2025

This role routinely uses standard office equipment such as computers,smartphones, video conferencing, webinars, phones, photocopiers, printers, filing cabinets,…

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Custodian

Company: Del Sol Solutions

Location: Houston, TX

Posted Jul 12, 2025

Engaging in building security and safety activities (checking and locking doors, checking electrical appliance). Keep buildings in a clean condition.

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Director, Project Management - Healthcare Services & Specialty Pharmacy

Company: ALTUS BIOLOGICS

Location: San Antonio, TX

Posted Jul 12, 2025

Bachelor’s degree in related field. Perform cost-benefit analyses, build and manage budgets, and proactively monitor for financial risks and resource…

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Backend Engineer II

Company: Octopus Energy Group

Location: Houston, TX

Posted Jul 12, 2025

Biological, adoptive and foster parents are all eligible. Writing robust and fault-tolerant software. We're looking for someone with a general interest in…

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Cloud Engineer

Company: Leidos

Location: San Antonio, TX

Posted Jul 12, 2025

Serve as a technical bridge between mission partners, DAF Cw engineering, and leadership—streamlining timelines and reducing risk. Schedule (FT/PT): Full Time.

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Geotechnical Project Manager

Company: ESP Associates

Location: Austin, TX

Posted Jul 12, 2025

Project Management duties to include proposal preparation, managing leading and/or performing field engineering and laboratory testing, engineering analysis,…

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Pharmacist

Company: Ascension

Location: Austin, TX

Posted Jul 12, 2025

Oversee technical personnel who assist in the preparation, maintenance, and dispensing of medications and supplies. Long-term & short-term disability.

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Salesforce Analyst

Company: LogicMonitor

Location: Austin, TX

Posted Jul 12, 2025

Design technical solutions for process transformation, partnering with administrators and developers from various departments.

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RN, Registered Nurse - Acute MedSurgical A

Company: Christus Health

Location: San Antonio, TX

Posted Jul 12, 2025

Continues to develop the ability to cope with and manage contingencies of clinical nursing. RN License in state of employment or compact.

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Geotechnical Project Manager

Company: ESP Associates

Location: San Antonio, TX

Posted Jul 12, 2025

Candidate must be able to pass a drug screen, background check, and have a satisfactory driving record in accordance with the company’s driving (MVR) policy.

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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