Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Registered Nurse - GI Lab - Full-time

Company: Methodist Health System

Location: Dallas, TX

Posted Jul 02, 2025

Current license to practice professional nursing in Texas or eligibility to do so. Provides direct and indirect patient care using the nursing process (…

Mobile HVAC/R Technician (Open)

Company: US AMR-Jones Lang LaSalle Americas, Inc.

Location: San Antonio, TX

Posted Jul 02, 2025

Candidate must possess and maintain a valid state driver’s license. Minimum of four (4) years of technical experience in all aspects of building engineering…

Category Manager

Company: TXB Market and Fuel Center

Location: Bee Cave, TX

Posted Jul 02, 2025

Abide by all applicable local, state, and federal laws and regulations/certifications. Daily tasks include category planning, performance analysis, supplier…

Director of Fundraising and Development

Company: William's School

Location: Austin, TX

Posted Jul 02, 2025

The Director of Development and Fundraising will be a key member of our leadership team and will design, implement, and lead a comprehensive development…

HVAC Lead Installer

Company: Champion & Nash HVAC

Location: Pasadena, TX

Posted Jul 02, 2025

Diagnose and repair of electronic, mechanical, and electrical components of those heating, air conditioning and ventilation units. 5+ years of field experience.

AI Engineer

Company: International Trip Planning Services

Location: Houston, TX

Posted Jul 02, 2025

Study/review state-of-the art tools, algorithms, and frameworks to propose options for keeping the technology cutting edge.

Sr Program Manager - Cancer Community Outreach and Engagement (Medical Center)

Company: Houston Methodist

Location: Houston, TX

Posted Jul 02, 2025

Preferred proficiency in qualitative research design and analysis using tools such as NVivo. This position focuses on planning and design implementation to…

Centralized Servicing Team Lead - San Antonio, TX

Company: 1st Franklin Financial Corp

Location: San Antonio, TX

Posted Jul 02, 2025

Must possess a valid drivers' license and the ability to operate an automobile. This position leads by example to handle daily servicing tasks while also…

Data Analyst

Company: Methodist Healthcare Ministries

Location: San Antonio, TX

Posted Jul 02, 2025

Effectively communicates findings to both technical and non-technical stakeholders, helping guide strategic decisions through data-driven storytelling tailored…

Transmission Line Project Manager

Company: Hunt Consolidated, Inc.

Location: Dallas, TX

Posted Jul 02, 2025

Participate in field reviews and issue resolution during construction to ensure alignment with intended design and performance objectives.

Verizon Sales Consultant

Company: Cellular Sales

Location: Cedar Park, TX

Posted Jul 02, 2025

If you’re eager to learn and implement our proven techniques to grow your career, have previous experience in customer-facing roles, and have reliable…

Lead Software Engineer, Back End

Company: Capital One

Location: Plano, TX

Posted Jul 02, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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