Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

ERP Systems Accountant

Company: Plains

Location: Houston, TX

Posted Jul 02, 2025

Experience with application training tools and/or automated testing tools a plus. Oracle report design and testing. Systems aptitude and process orientation.

SDE, MLA hardware/software co-design, Annapurna Labs Machine Learning Acceleration

Company: Annapurna Labs (U.S.) Inc.

Location: Austin, TX

Posted Jul 02, 2025

2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience.

Foreman Electrician

Company: Prism Electric Inc

Location: Austin, TX

Posted Jul 02, 2025

(Note: Powder activated tools, and JLG lifts and other operations that may require certification and training before operating).

HVAC Refrigeration Service Technician / Installer

Company: Wood Air Conditioning

Location: Dallas, TX

Posted Jul 02, 2025

Valid driver’s license & good driving record preferred. Can read and follow blueprints and technical drawings. EMS programming & start-up experience a plus.

Construction Project Manager - K12 Projects

Company: Michael Page

Location: Houston, TX

Posted Jul 02, 2025

Experience managing K-12 construction projects with strong technical knowledge. Supervise daily construction operations to ensure timely and cost-effective…

AI Manufacturing Engineering Lead, Annapurna Labs

Company: Annapurna Labs (U.S.) Inc.

Location: Austin, TX

Posted Jul 02, 2025

Hands on design with enterprise hardware design, sled level design and rack level designs. Today this includes: Graviton, driving innovation for general purpose…

Plumber

Company: United States Home Services

Location: Houston, TX

Posted Jul 02, 2025

Your own helper is a bonus. Minimum 2 years experience installing residential equipment. Consistent flow of work every week. Ability to take on 5 jobs per week.

Financial Analyst

Company: Adecco

Location: Austin, TX

Posted Jul 02, 2025

Proficient in using MS Excel for reporting and data analysis. Develop and maintain global vendor master metrics by region.

Director, Field Marketing

Company: Expo Home Improvement

Location: Farmers Branch, TX

Posted Jul 02, 2025

Experience with CRM, field tracking tools, and data analysis platforms. Develop and implement field marketing strategies that support aggressive lead generation…

Documentation Coordinator

Company: University Health

Location: San Antonio, TX

Posted Jul 02, 2025

Current license from the Board of Nurse Examiners of the State of Texas to practice as a registered nurse. Collaborates with hospital Stroke Medical Directors,…

Project Manager, Fraud & Scams, Integrity Operations

Company: Meta

Location: Austin, TX

Posted Jul 02, 2025

Experience with data analysis tools (i.e. SQL) and data visualization tools. Experience communicating results of technical analyses with non-technical partners…

RN Ortho FT Nights

Company: Baylor Scott & White Health

Location: Dallas, TX

Posted Jul 02, 2025

Competitive pay including an RN Bonus Program rewarding nurses for providing exceptional care and improving patient outcomes.

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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