Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Data Analyst - Accounting Operations, Process, and Systems

Company: Meta

Location: Austin, TX

Posted Jul 02, 2025

BA/BS in a field that emphasizes analyzing, displaying, or reporting on data (e.g., computer science, math, engineering, economics, statistics), or equivalent…

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Electrical Project Manager

Company: Prism Electric Inc

Location: Austin, TX

Posted Jul 02, 2025

Design/build services, industrial and commercial developments as well as government and institutional projects. Prepare all outgoing correspondence as needed.

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Assistant Project Manager - Commercial Construction

Company: CARCON Industries & Construction

Location: Dallas, TX

Posted Jul 02, 2025

Help manage project schedules, budgets, and documentation. Ensure timely delivery of project deliverables and updates.

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Clinical IT Project Mgr-Assoc

Company: UT Health Science Center at San Antonio

Location: San Antonio, TX

Posted Jul 02, 2025

Bachelor’s Degree in a scientific, technical, healthcare informatics, or mathematics field or four (4) years of comparable healthcare experience may be…

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LIMS Software Engineer

Company: Certified Laboratories Inc

Location: San Antonio, TX

Posted Jul 02, 2025

Develop and maintain technical documentation such as design specifications, validation protocols, test cases, and user guides.

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Warehouse Associate- Store Replenishment/Loader

Company: The Container Store Inc.

Location: Coppell, TX

Posted Jul 02, 2025

Ability to pass background checks and investigations due to foreign, federal, state and local regulations; based on position responsibility and sensitivity,…

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Foreman Electrician - Special Projects

Company: Prism Electric Inc

Location: Austin, TX

Posted Jul 02, 2025

(Note: Powder activated tools, and JLG lifts and other operations that may require certification and training before operating).

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Pharmacist

Company: Texas Oncology

Location: Austin, TX

Posted Jul 02, 2025

Current license as a Pharmacist in state of practice. Bachelor's degree from an accredited school of pharmacy and current state licensure.

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Technical Cloud Solutions Architect - TCSA 25-21200

Company: NavitsPartners

Location: Austin, TX

Posted Jul 02, 2025

Role Summary: This role is ideal for a hands-on architect who can provide oversight, design input, and technical leadership in cloud migration and application…

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Benefits Analyst

Company: Sysco

Location: Houston, TX

Posted Jul 02, 2025

Assist with plan design review including driving open enrollment process, partnering for Workday configuration, testing and implementing communications.

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Project Coordinator

Company: Baird Foundation Repair

Location: San Antonio, TX

Posted Jul 02, 2025

Associates Degree preferred and 1+ years of experience in project management and/or customer service OR a combination of education and experience that…

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Community Coordinator

Company: Lucid Private Offices

Location: Dallas, TX

Posted Jul 02, 2025

Answer and transfer incoming phone calls for clients, ensuring excellent communication and a positive first impression.

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Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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