Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Data Scientist

Company: ECS Federal, LLC

Location: Lackland AFB, TX

Posted Jun 24, 2025

Staying current with the latest developments in data science, machine learning, and artificial intelligence to apply innovative approaches to data analysis.

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Clinical Team Lead - Registered Nurse - Operating Room

Company: Methodist Health System

Location: Richardson, TX

Posted Jun 25, 2025

Current RN license in the State of Texas or compact license. Provides front line leadership and decision-making for departmental staff, ensuring the quality and…

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Intrusion Analyst 3

Company: IntelliGenesis

Location: San Antonio, TX

Posted Jun 24, 2025

Degree must be in Computer Science, Computer Engineering, Information Systems or related discipline from an accredited college or university.

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REVENUE ACCOUNTANT

Company: Creative Financial Staffing

Location: Austin, TX

Posted Jun 25, 2025

Prepare price volume analysis fluctuation analysis by asset. Assist with technical accounting memorandums. Manage application of ASC 606 to customer contracts;…

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Ai Engineer

Company: PepsiCo

Location: Plano, TX

Posted Jun 25, 2025

Prototyping, iterating, and taking to production domain-specific AI agents that can communicate and work with other AI agents, performing tasks such as…

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Sr. Staff Accountant

Company: Brix Holdings, LLC

Location: Dallas, TX

Posted Jun 24, 2025

Ensure timely and accurate recording of all cash transactions; complete monthly bank reconciliations. The ideal candidate will have a strong background in…

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Transit Security Officer

Company: VIA Metropolitan Transit

Location: San Antonio, TX

Posted Jun 25, 2025

Must have a valid Texas Class C driver's license and a good driving record. Must have a current State of Texas security officer’s commission license (or be able…

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Sous Chef - DFW Locations

Company: Eatzi's Market & Bakery

Location: Dallas, TX

Posted Jun 24, 2025

Ability to obtain Food Handler’s certification and TABC certification. Ability to exercise good independent judgement. Company-paid Life and AD&D Insurance.

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Construction Laborer

Company: Mercantil Personell

Location: San Antonio, TX

Posted Jun 25, 2025

Familiarity with construction materials and tools. As a key member of our construction crew, you will be responsible for performing manual labor tasks to…

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Machine Operator Austin

Company: Fresh Texas Austin Llc

Location: Austin, TX

Posted Jun 24, 2025

Ability to use hand tools regularly. The primary responsibility will be for performing various tasks to set up, operate, monitor, troubleshoot and perform…

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Corporate Program Leader

Company: BearCom

Location: Garland, TX

Posted Jun 24, 2025

Collaborate with IT, HR, and L&D to assess technical fit, cost, and implementation feasibility. Aggressive task master with a track record of delivering on time…

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Senior Data Scientist

Company: Abacus Solution Group

Location: Austin, TX

Posted Jun 25, 2025

Present complex analyses and insights to both technical and non-technical stakeholders. Master's or Ph.D. in a quantitative field such as Computer Science,…

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Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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