Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Brand Representative

Company: AMS Retail Solutions

Location: Austin, TX

Posted Jun 25, 2025

Proof of valid driver’s license and insurance required (must meet company’s minimum requirements). 1 year of field sales/customer service experience preferred.

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Software Engineer (SWE) Skill Level 1

Company: Prime Time Consulting, L.L.C

Location: San Antonio, TX

Posted Jun 25, 2025

Design, develop and modify software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design.

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Customer Service Representative

Company: Overhead Door Corporation

Location: Houston, TX

Posted Jun 25, 2025

Answers telephone and directs calls to appropriate department. Take orders for residential install/service customers. Assist in scheduling and dispatching.

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Epic Pharmacist

Company: University Health

Location: San Antonio, TX

Posted Jun 25, 2025

Provides computer technical expertise, project management, technical guidance and direction in the implementation and operation of the computer system.

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Senior Data Analyst

Company: VIA Metropolitan Transit

Location: San Antonio, TX

Posted Jun 25, 2025

Identifies opportunities to develop forecasts, create financial and statistical models, segmentation schemes and data-driven analyses within relevant technology…

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General Manager

Company: Confidential

Location: Austin, TX

Posted Jun 25, 2025

Partner with field operations, finance, and marketing to ensure alignment on. Bachelor’s degree in Business, Finance, Marketing, or a related field; MBA…

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Epic Pharmacist

Company: University Health

Location: San Antonio, TX

Posted Jun 25, 2025

Provides computer technical expertise, project management, technical guidance and direction in the implementation and operation of the computer system.

View Details Apply on SimplyHired

Engineering Project Manager, Retail Engineering

Company: Apple

Location: Austin, TX

Posted Jun 25, 2025

Technical Proficiency: Understanding of engineering principles and technology development processes to effectively lead technical aspects of projects.

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Electrical Foreman

Company: Edge Electric, Inc.

Location: Austin, TX

Posted Jun 25, 2025

Proficiency in using electrical tools, meters, and testing equipment. Read and interpret blueprints, schematics, and electrical drawings.

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IT Project Manager, IT Project Management Office

Company: 7-ELEVEN

Location: Irving, TX

Posted Jun 25, 2025

This role will be responsible for managing the technical aspects for several high-profile projects a part of 7-Eleven's Value Chain Initiative.

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Business Intelligence Analyst - Fleet and Facilities

Company: VIA Metropolitan Transit

Location: San Antonio, TX

Posted Jun 25, 2025

Identifies opportunities to develop forecasts, create financial and statistical models, segmentation schemes and data-driven analyses within relevant technology…

View Details Apply on SimplyHired

HVAC Service Technician - Austin TX

Company: Trane Technologies

Location: Austin, TX

Posted Jun 25, 2025

Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to:

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Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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