Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Accountant

Company: The Global Edge Consultants

Location: Houston, TX

Posted Jun 19, 2025

*Education*: A minimum of a B.S. degree in Accounting or related business field is required. Demonstrated proficiency identifying and driving process…

Technical Business Analyst

Company: Intone Networks

Location: Dallas, TX

Posted Jun 19, 2025

Technical Business Analyst - Functional counterpart to Data Engineer *Must have this experience already to be considered Length: 6-month duration to start -…

Customer Service Representative

Company: TWO MEN AND A TRUCK®

Location: Austin, TX

Posted Jun 20, 2025

Obtains customer feedback through regular follow-up calls, both during and after moves to ensure ongoing customer satisfaction and proactively resolve any…

Air Conditioning Technician

Company: L. K. Jordan & Associates

Location: Bracken, TX

Posted Jun 19, 2025

Valid driver's license with a clean driving record is required for driving service vehicles. Ability to read blueprints and technical diagrams related to air…

OSP Project Manager

Company: Glotel

Location: Dallas, TX

Posted Jun 19, 2025

The employee must possess a valid driver's license and is expected to drive as required to his/her assigned projects in order to ensure on time and on budget…

Software Development Engineer-II

Company: Toyota

Location: Plano, TX

Posted Jun 19, 2025

This is a full stack role that requires strong technical judgment, hands-on experience with modern frameworks, and a proactive approach to system design and…

Marketing

Company: Alamo Heights Consulting

Location: San Antonio, TX

Posted Jun 19, 2025

Act as a frontline brand expert, helping maintain high standards in the field. We’re hiring an Entry-Level Brand Ambassador, someone we can train and develop…

Commercial Apprentice Plumber

Company: Team Industry

Location: San Antonio, TX

Posted Jun 19, 2025

Operate hand and power tools used in plumbing installation and repair. Interpret blueprints, schematics, and technical drawings to determine project…

Marketing Manager

Company: Carestream Dental

Location: Houston, TX

Posted Jun 19, 2025

Create visual concepts, graphic designs, and layouts for various projects, using various software to design graphics, illustrations, videos, infographics, and…

Hospice Registered Nurse Case Manager

Company: Compassus

Location: Austin, TX

Posted Jun 19, 2025

RN license in the state you work. Current CPR and BCLS certification. Two years of experience as a registered nurse, hospice experience preferred.

General Carpenter

Company: Dowbuilt

Location: Austin, TX

Posted Jun 19, 2025

Working with full complement of basic tools and specialty tools. Knowledge of proper use of tools and equipment. Siding, window, and door installation.

HVAC and Refrigeration Technician

Company: DBHVAC & Refrigeration Services, LLC

Location: Austin, TX

Posted Jun 19, 2025

Valid Driver's License & Clean driving record*What WE OFFER:*. Desire to learn, develop, expand and SHARE their knowledge. 2-3 years prior work experience.

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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