Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Project Manager - Roofing Sales

Company: Shamrock Roofing

Location: Deer Park, TX

Posted Jun 19, 2025

Amazing support system that will help you succeed with some company provided leads but also door to door self generating leads are expected.

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GIS Solution Engineer - Geo Experience Center

Company: Esri

Location: San Antonio, TX

Posted Jun 18, 2025

Successfully design presentations for technical and non- technical customers. Bachelor's in geography, computer science, or a related field.

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Care Advocate Outbound I

Company: Accolade, Inc.

Location: Houston, TX

Posted Jun 19, 2025

Make at least 100 outbound calls per day. 1+ years employment experience in the customer service industry, the service industry, administration, or reception.

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Welder/Fabricator -Pay rate is based on experience

Company: Texas Sheet Metal

Location: San Antonio, TX

Posted Jun 18, 2025

Interpret and analyze blueprints and technical drawings to determine specifications and requirements for fabrication. Strong skills in using measuring tools.

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Cybersecurity Risk Analyst

Company: PayPal

Location: Austin, TX

Posted Jun 19, 2025

Translate technical risks into business terms to promote effective communication and develop and coach teams to be able to identify, manage, and escalate risk.

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Senior Executive Chef - Frost Bank Center

Company: Aramark

Location: San Antonio, TX

Posted Jun 19, 2025

? Participate in regional marketing and field presentations showcasing training capabilities/programs and culinary capabilities.

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Real Estate Agent - Listing Leads Provided

Company: The Levi Rodgers Real Estate Group

Location: Austin, TX

Posted Jun 18, 2025

Property Evaluations: Perform thorough property assessments, create precise pricing strategies, and develop detailed market analysis reports.

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Sr. Data Management Analyst

Company: McKesson

Location: Irving, TX

Posted Jun 19, 2025

Work on database migration activities (design, develop, and test). Working with ETL tools and RDBMS. Bachelor's degree in computer science, information…

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Transportation Geotechnical Engineer/Project Manager

Company: ESP Associates

Location: San Antonio, TX

Posted Jun 19, 2025

Candidate must be able to pass a drug screen, background check, and have a satisfactory driving record in accordance with the company’s driving (MVR) policy.

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WHE Welder (1st shift)

Company: Alfa Laval

Location: Houston, TX

Posted Jun 18, 2025

As an integral member of our team, you will play a pivotal role in performing duties to disassemble, inspect, repair, assemble, perform welding and test Welded…

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Project Director - EVP, Network Hospitals

Company: Houston Methodist

Location: Houston, TX

Posted Jun 18, 2025

The Project Director position interacts with all levels of the organization, from front-line clerical and clinical personnel to senior management and medical…

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Registered Nurse Pediatric Operating Room

Company: Ascension

Location: Austin, TX

Posted Jun 18, 2025

Diploma from an accredited school/college of nursing OR Required professional licensure at time of hire. Prepare operating rooms and surgical instruments and…

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Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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