Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Sales Associate- Roofing Solutions

Company: Hargrove Roofing

Location: Austin, TX

Posted Jun 18, 2025

Valid driver’s license and reliable transportation. Handle incoming leads from our office and generate your own through outreach.

Owner-Operator, CDL Class A, OTR - Premium Pay&Service

Company: Volo Group INC

Location: Dallas, TX

Posted Jun 18, 2025

Must have your own truck* (we can help with rent trailer). Discounts on truck repairs in our truck shop (all our drivers are serviced out of queue).

Project Lead Technician

Company: Digi Security Systems

Location: Houston, TX

Posted Jun 18, 2025

Must have a current, valid driver's license in the state of which you are applying and have the ability to meet our company driving standards.

Sales Associate - Roofing Solutions

Company: Hargrove Roofing

Location: Grapevine, TX

Posted Jun 18, 2025

Valid driver’s license and reliable transportation. Handle incoming leads from our office and generate your own through outreach.

Staff Software Engineer, Full Stack Web Development

Company: General Motors

Location: Austin, TX

Posted Jun 18, 2025

Leverage your technical leadership to ensure we adhere to engineering best practices, and evangelize opportunities to improve engineering productivity and…

Sales Associate - Roofing Solutions

Company: Hargrove Roofing

Location: Houston, TX

Posted Jun 18, 2025

Valid driver’s license and reliable transportation. Handle incoming leads from our office and generate your own through outreach.

Senior Software Engineer, Frontend Web Development

Company: General Motors

Location: Austin, TX

Posted Jun 18, 2025

Leverage your technical leadership to ensure we adhere to engineering best practices, and evangelize opportunities to improve engineering productivity and…

Lead Electrician

Company: ChargerPro

Location: Houston, TX

Posted Jun 18, 2025

Valid driver's license and driving record that you're proud of. *Licensed Electrician*: Must hold TX JE or RW license.

Regional Operations Manager – Environmental Services

Company: Confidential

Location: Houston, TX

Posted Jun 18, 2025

Develops and recommends department operating budget and ensure the department operates within budget. _*The Regional Director of EVS requires frequent travel to…

Carpenter/Installer

Company: Monet Interior

Location: Cedar Park, TX

Posted Jun 18, 2025

Reliable transportation and a valid driver’s license. Follow detailed design specifications and adapt as needed in the field. Job Types: Full-time, Part-time.

Machine Operator

Company: Deacero USA Inc.

Location: Houston, TX

Posted Jun 18, 2025

As a machine operator, you will play a critical role in operating machinery according work methods, performing routine maintenance checkpoints, able to identify…

Intrusion Analyst

Company: RealmOne

Location: San Antonio, TX

Posted Jun 18, 2025

You will also develop and implement mitigation strategies. Bachelor’s Degree in Computer Science, Computer Engineering, Information Systems, or related…

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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