Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Machine Operator

Company: Engrave It Houston

Location: Houston, TX

Posted Jun 17, 2025

Collaborate with design and production teams to optimize processes and resolve technical issues. Ability to read and interpret technical drawings and…

Tooling Technician

Company: Optimized Logistics

Location: Dallas, TX

Posted Jun 17, 2025

AAS degree or related job experience, in a technical discipline; mechanical or manufacturing engineering preferred. Store and maintain validated components.

Cloud Solutions Architect

Company: GM Financial

Location: Arlington, TX

Posted Jun 17, 2025

This person will also be responsible for developing and driving the GMF Financial cloud computing strategy along with the introduction of new emerging…

Customer Service Representative

Company: Operation Enterprises Services, LLC

Location: Dallas County, TX

Posted Jun 17, 2025

Competitive base pay with room to grow. Provide excellent, compassionate customer service in both English and Spanish. Starting Pay:* Competitive base pay.

Assistant Project Manager

Company: Parkway Construction

Location: Lewisville, TX

Posted Jun 17, 2025

Bachelor’s Degree in Construction Management, or related field, or equivalent education and experience. Valid Driver’s License with good driving record.

Registered Nurse Manager

Company: Jewish Family Service Of Dallas Incorporated

Location: Dallas, TX

Posted Jun 17, 2025

Valid Texas driver’s license. Current unrestricted license from the Texas Board of Nurse Examiners to practice as a registered nurse (RN) in the State of Texas.

Senior Accountant

Company: HireNexus

Location: Irving, TX

Posted Jun 17, 2025

Experience supporting field operations and working in distributed, multi-location environments. Lead balance sheet reconciliations and enhance the month-end…

Electrical Worker - SAN ANTONIO ONLY (Apprentice 1-4 Years of Experience)

Company: Corbins

Location: San Antonio, TX

Posted Jun 17, 2025

We are currently seeking experienced Electrical Workers to perform all aspects of installation, alteration, demolition, maintenance and repair of electrical…

Incident Response Analyst

Company: Trend Micro

Location: Irving, TX

Posted Jun 17, 2025

At least a bachelor’s degree in a related field, or 3 years of relevant experience. Review and analyze technical components of malware and other related threat…

Customer Service Center Representative

Company: Broadway Bank

Location: San Antonio, TX

Posted Jun 17, 2025

Answers incoming calls by effectively communicating with existing and prospective customers through profiling to uncover financial needs.

Pharmacist - Customer Experience

Company: ReviveRX & Ways2Well

Location: Houston, TX

Posted Jun 17, 2025

Active and unrestricted pharmacist license in the state of Texas. Bachelor’s degree in Pharmacy or Pharm.D. from an accredited pharmacy school.

Bulk Driver

Company: Airgas, Inc.

Location: Baytown, TX

Posted Jun 17, 2025

Maintain appropriate driver's license/endorsements. Graduation from an accredited truck driving school with a diploma will count as 1 year of required…

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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