Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Webber - Loader Operator - Heavy Civil

Company: Webber, LLC

Location: Austin, TX

Posted Jun 17, 2025

Webber also has an in-house engineering services department to help optimize building efficiency and quality while solving complex project challenges using…

Residential Electrician

Company: HomePro

Location: Carrollton, TX

Posted Jun 17, 2025

Installation, maintenance, and troubleshooting of electrical systems and components in residential areas. Familiarity with electrical systems and components.

Registered Nurse (RN) PRN 2 (Days) - Infusion Center

Company: Houston Methodist Willowbrook Hospital

Location: Houston, TX

Posted Jun 17, 2025

At Houston Methodist, the Registered Nurse (RN) PRN position is a licensed staff nurse, an experienced clinician, functions at the Competent to Proficient stage…

Webber - Dozer Operator - Heavy Civil

Company: Webber, LLC

Location: Austin, TX

Posted Jun 17, 2025

Webber also has an in-house engineering services department to help optimize building efficiency and quality while solving complex project challenges using…

Senior Accountant

Company: Bob Moore Construction, Inc.

Location: Grapevine, TX

Posted Jun 17, 2025

Ensure strict compliance with local, state, and federal financial and tax regulations. Assist in evaluating and implementing new financial systems and reporting…

Centralized Servicing Specialist - San Antonio, TX

Company: 1st Franklin Financial Corp

Location: San Antonio, TX

Posted Jun 17, 2025

Must possess a valid drivers' license and the ability to operate an automobile. Receive inbound calls and assist customers with resolving account issues related…

Welder

Company: USGOM - US Gulf of Mexico

Location: Houston, TX

Posted Jun 17, 2025

Able to obtain ABS 6G welding certification. Layout, cut and weld metal components as specified by drawings, welding diagrams, work orders, or verbal directions…

Project Manager- Construction

Company: HEI Civil

Location: Austin, TX

Posted Jun 17, 2025

Knowledge of field concepts, practices, and procedures. Manage cost/change control, including change order review, negotiation and recommendations, delay…

Commercial Insurance Client Service Manager

Company: Higginbotham

Location: Houston, TX

Posted Jun 17, 2025

Active Property and Casualty license required (company will help candidate obtain licensure if needed). Repeated use of hearing and speech to communicate on…

Webber - Excavator Operator - Heavy Civil

Company: Webber, LLC

Location: Austin, TX

Posted Jun 17, 2025

Webber also has an in-house engineering services department to help optimize building efficiency and quality while solving complex project challenges using…

Laborer

Company: HEI Civil

Location: Austin, TX

Posted Jun 17, 2025

We are seeking a highly motivated *Construction Laborer* who performs tasks involving physical labor at underground utility construction projects, operating a…

Senior Manager, Software Engineering, Back End

Company: Capital One

Location: Plano, TX

Posted Jun 17, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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