Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Visual Designer

Company: SonarSource

Location: Austin, TX

Posted Jun 16, 2025

Work with content creators to design supporting visuals to accompany blog and social media posts. Work closely with our Events Marketing Manager to design…

Machine Operator - Day Shift

Company: NOV Inc.

Location: San Antonio, TX

Posted Jun 16, 2025

Manufactures high-quality, low-cost pipe according to manufacturing specification sheets in an efficient manner while maintaining all NOV quality and safety…

Graphics Specialist - CFHP

Company: University Health

Location: San Antonio, TX

Posted Jun 16, 2025

Bachelor’s degree in graphic design, communications, marketing, public relations, journalism, or a related field is required.

Custodial Cleaner

Company: KBR

Location: Houston, TX

Posted Jun 16, 2025

Be able to clearly and effectively communicate with staff and guests. KBR Mission Technology Solutions delivers full life cycle professional and technical…

Residential HVAC Technician

Company: Davis Air Conditioning & Heating, Inc

Location: Stafford, TX

Posted Jun 16, 2025

Our heating and cooling team also enjoys great benefits, including an employee health insurance program (with family option), paid holidays, paid vacation, a…

Lead Network and Cloud Architect

Company: MCKESSON

Location: Irving, TX

Posted Jun 16, 2025

Serve as the technical SME and point of escalation for troubleshooting network and cloud infrastructure issues.

Business Intelligence Architect

Company: Fisher Investments

Location: Plano, TX

Posted Jun 16, 2025

Bachelor's degree in math, computer science, engineering, finance, statistics, or relevant field. 3+ years of experience building large-scale design,…

Sous Chef Asian Cuisine

Company: Gate Gourmet

Location: Dallas, TX

Posted Jun 16, 2025

Associates degree in the Culinary Arts or a Culinary Arts certification preferred. Experience with menu design a plus. Bi-lingual in Spanish is a plus.

Machine Operator - Night Shift

Company: NOV Inc.

Location: San Antonio, TX

Posted Jun 16, 2025

Manufactures high-quality, low-cost pipe according to manufacturing specification sheets in an efficient manner while maintaining all NOV quality and safety…

Accountant

Company: Mitsubishi Heavy Industries Compressor International Corporation

Location: Houston, TX

Posted Jun 16, 2025

Verifies contract, invoice, or payment discrepancies and documentation; insuring credit is received for outstanding memos; issuing stop-payments via online…

Senior Staff Registered Nurse - Gastroenterology (West Houston/Katy)

Company: Houston Methodist Specialty Physician Group

Location: Houston, TX

Posted Jun 16, 2025

RN - Registered Nurse - Texas State Licensure - Compact Licensure - Must obtain permanent Texas license within 60 days (if establishing Texas residency) AND.

Executive Chef

Company: KBR

Location: Houston, TX

Posted Jun 16, 2025

KBR Mission Technology Solutions delivers full life cycle professional and technical solutions that improve operational readiness and drive innovation.

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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