Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Tax Specialist

Company: PVHardware LLC

Location: Houston, TX

Posted Jun 16, 2025

Prepare and file federal, state, and local income tax returns (Income taxes, property taxes, sales taxes, etc.). CPA or tax certification is a plus.

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Project Supervisor, Telecom Construction

Company: TAK Broadband

Location: San Antonio, TX

Posted Jun 16, 2025

Must provide a valid government-issued photo ID for verification; a driver’s license is required if the role involves driving. 401(k) with Company Match!

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Staff Accountant

Company: Beacon Hill Staffing Group

Location: Addison, TX

Posted Jun 16, 2025

Bachelors degree in Accounting, Finance, or related field. Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision,…

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Staff Software Engineer – AI (Westlaw AI)

Company: Thomson Reuters

Location: Frisco, TX

Posted Jun 16, 2025

Strong leadership experience driving technical architecture, mentoring teams, and influencing strategic engineering direction.

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City Truck Driver

Company: FedEx Freight

Location: Round Rock, TX

Posted Jun 16, 2025

Secure freight inside trailers using appropriate tools and supplies, including but not limited to: pallets, straps and rope. Exposure to noise and vibration.

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CRM & Email Marketing Specialist

Company: YETI

Location: Austin, TX

Posted Jun 16, 2025

Maximize proven technical skills and success in cross-collaboration to translate needs of the business and take action.

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Senior Graphic Designer

Company: Houston Texans

Location: Houston, TX

Posted Jun 17, 2025

Bachelor’s degree from a four-year accredited college or university with a concentration in graphic design, marketing or related field preferred.

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Senior Staff Accountant

Company: Hoxton Circle

Location: Irving, TX

Posted Jun 17, 2025

Bachelor’s degree in Accounting, Finance, or related field. Participate in special projects including system enhancements and technical accounting research.

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Application Systems Analyst/Programmer

Company: University Health

Location: San Antonio, TX

Posted Jun 16, 2025

Provides computer project technical expertise, technical guidance and direction in the implementation and operation of computer systems used for financial,…

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Application Systems Analyst/ Programmer

Company: University Health

Location: San Antonio, TX

Posted Jun 16, 2025

Provides computer project technical expertise, technical guidance and direction in the implementation and operation of computer systems used for financial,…

View Details Apply on SimplyHired

Staff Accountant

Company: Stantec

Location: San Antonio, TX

Posted Jun 16, 2025

Must have a valid driver’s license with good driving record. Manage accounts receivable, cash receipts, accounts payable, cash disbursements, invoicing, and…

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Production Designer II

Company: YETI

Location: Austin, TX

Posted Jun 16, 2025

Able to take design direction and implement it across various sizes of print & digital assets including billboards, packaging, website assets, display banners…

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Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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