Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Senior Industrial Accountant JN -062025-161158

Company: Goodwin Recruiting

Location: Austin, TX

Posted Jun 05, 2025

Oversee and apply cost accounting principles, including job costing, inventory tracking, and work-in-progress assessments. Proficiency with Sage 300 ERP system.

Senior Accountant - Shared Services

Company: Thomas Edwards Group Inc.

Location: Addison, TX

Posted Jun 05, 2025

Collaborate with field operations personnel and interact effectively across various levels of corporate leadership. CPA certification is a plus.

Start-Up Technician, HVAC

Company: Comfort Systems USA Central Texas

Location: Austin, TX

Posted Jun 05, 2025

This role requires strong technical skills, troubleshooting expertise, and the ability to work independently or as part of a team in a commercial construction…

Regional CDL A Truck Driver Wanted - No Touch Freight

Company: Mesilla Valley Transportation (MVT)

Location: San Antonio, TX

Posted Jun 05, 2025

Mesilla Valley Transportation (MVT) is looking for truck drivers that are passionate about being on the road and understand that safety and delivering on time…

Retail Community Coordinator (Hunting Gear)

Company: PLACERS

Location: Dallas, TX

Posted Jun 05, 2025

In this role, you will play a key role in driving foot traffic to our retail brand store(s) by developing and executing innovative strategies.

CNC Machinist – Second Shift (Bonuses + Overtime!)

Company: Flowserve Corporation

Location: Pasadena, TX

Posted Jun 05, 2025

May also fabricate and modify parts to make or repair machine tools or maintain industrial machines, applying knowledge of mechanics, mathematics, metal…

Sales Tax / General Ledger Accountant

Company: American Alloy Steel, Inc

Location: Houston, TX

Posted Jun 04, 2025

Assist in preparing/filing business license renewals. Prepare and post journal entries related to various accounts, including cash, fixed assets, accruals, and…

Cybersecurity Analyst (Product Security Engineer)

Company: HITACHI ENERGY USA INC

Location: Houston, TX

Posted Jun 05, 2025

Bachelor’s degree in Computer Science, Cybersecurity, or a related field. Stay current with global cybersecurity trends, tools, and regulations.

Home Advisor

Company: Bright Harbor

Location: Austin, TX

Posted Jun 05, 2025

This role is ideal for someone who has worked in sales, financial services, home improvement, or a similar field and who knows how to identify pain points,…

Regional CDL A Truck Drivers

Company: Mesilla Valley Transportation (MVT)

Location: Dallas, TX

Posted Jun 05, 2025

Mesilla Valley Transportation (MVT) is looking for truck drivers that are passionate about being on the road and understand that safety and delivering on time…

Sales Data Analyst

Company: Usa Quality Staffing Inc

Location: Austin, TX

Posted Jun 04, 2025

Advanced degree in data science, business analytics, healthcare administration, or a related field. Bachelor’s degree in data science, business analytics,…

Senior Podcast Accountant

Company: iHeartMedia, Inc.

Location: San Antonio, TX

Posted Jun 05, 2025

Understanding of impact of your own decisions. This position has full P&L responsibility for the lines of business they support, including recording and…

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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