Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Software Engineer, Cloud - Kubota Innovation

Company: Kubota Tractor Corp

Location: Grapevine, TX

Posted Jun 04, 2025

Majority of time will be spent in a typical office environment, some time in a workshop and field test environments. BASIC PURPOSE AND SCOPE OF POSITION:

Licensed Electrician

Company: LaborWorx Industrial Staffing

Location: Houston, TX

Posted Jun 04, 2025

Proficient in reading blueprints and technical drawings related to electrical systems. Read and interpret blueprints and technical diagrams to determine the…

Data Center Design Engineer (Job Code: TX0725DCE)

Company: CHT Global, Inc.

Location: Grapevine, TX

Posted Jun 04, 2025

*Collaborating closely with data center electrical and mechanical engineering teams* to ensure system stability, safety, and adherence to design requirements.

Business Development Manager Southwest - West Texas, New Mexico and Arizona

Company: TPG Pressure Inc

Location: Grand Prairie, TX

Posted Jun 04, 2025

This is a sales role that is very technical in nature which will require knowledge of our products, methods, and selling to contractors.

Senior Project Manager

Company: Turner Construction Company

Location: Austin, TX

Posted Jun 04, 2025

Work Environment: While performing the duties of this job, the employee regularly works on-site at the construction work site where the employee is exposed to…

Registered Nurse - FT - Mother Baby

Company: Methodist Health System

Location: Dallas, TX

Posted Jun 04, 2025

Current license to practice professional nursing in the state of Texas. Provides direct and indirect patient care using the nursing process (assessment,…

Custodian

Company: Del Sol Solutions

Location: Austin, TX

Posted Jun 04, 2025

Engaging in building security and safety activities (checking and locking doors, checking electrical appliance). Engage in repair activities when needed.

Assistant Culinary Manager

Company: Batbox

Location: Dallas, TX

Posted Jun 04, 2025

You empower the BOH crew, lead day-to-day kitchen operations, and step in as Acting Culinary Manager when needed.

Electrician II

Company: Medxcel

Location: Cedar Park, TX

Posted Jun 04, 2025

The Facilities Electrician II assembles, installs, tests and maintains electrical or electronic wiring, equipment, appliances, apparatus, and fixtures, using…

Nurse (2025-2026 School Year)

Company: San Antonio Independent School District

Location: San Antonio, TX

Posted Jun 04, 2025

Valid licensure as a Registered Nurse in the state of Texas; and one of the following: Comply with health service federal and state laws, Texas Department of…

Custodian EXPO Center (Part-Time, Temporary)

Company: Travis County

Location: Austin, TX

Posted Jun 04, 2025

Cleans walls, windows, light fixtures and air supply/return registers. Performs general cleaning, sweeps, mops, dusts, scrubs, vacuums, empties waste baskets…

AEM Backend Lead Developer

Company: Infosys

Location: Austin, TX

Posted Jun 04, 2025

This role involves leading technical teams, driving innovation, and ensuring high-performance content management solutions.

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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