Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

O&M Operator

Company: OCI Energy

Location: San Antonio, TX

Posted Jun 04, 2025

Valid driver’s license and availability to obtain permit to drive official vehicles in the field. High school diploma or equivalent; Associate degree or…

Associate Cybersecurity Analyst - Regulatory, Audit, and Compliance

Company: Visa

Location: Austin, TX

Posted Jun 04, 2025

Bachelor’s degree in computer science, Information Systems, Management Information Systems, or Business Administration or another related field.

Construction Project Manager II

Company: Medxcel

Location: Austin, TX

Posted Jun 04, 2025

Bachelor degree in related field, preferably business, architecture, engineering, construction science or healthcare related OR ten years relevant experience…

Laborer

Company: Swinerton

Location: Dallas, TX

Posted Jun 04, 2025

Operate forklift or skid loader (must hold current applicable license). Lubricate, clean, and repair machinery, equipment, and tools.

Mobile Associate, Store-in-Store

Company: T-Mobile

Location: Houston, TX

Posted Jun 04, 2025

You will use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions. At T-Mobile, we invest in YOU!

Mobile Associate - Retail Sales

Company: T-Mobile USA, Inc.

Location: San Antonio, TX

Posted Jun 04, 2025

Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate: How our ever-expanding coverage stacks up in…

Electrician Maintenance Tech

Company: INEOS Group

Location: La Porte, TX

Posted Jun 04, 2025

Minimum of five years of experience as an Electrician in an industrial maintenance environment OR two years of experience as an Electrician in an industrial…

Houston Concierge Wellness Nurse

Company: Confidential

Location: Houston, TX

Posted Jun 04, 2025

We’re looking for skilled and motivated professionals who want to help people take control of their health through modern wellness services — including medical…

Student Assistant for the School of Media and Design (SMD) WORKSTUDY

Company: University of the Incarnate Word

Location: San Antonio, TX

Posted Jun 04, 2025

Provide general office support to the SMD dean’s office that includes answering the phone, sending out letters, running errands on campus and providing office…

Senior TAB Technician (Testing, Adjusting, and Balancing for HVAC)

Company: Campos Engineering

Location: Austin, TX

Posted Jun 04, 2025

Must have a cell phone capable of phone calls, texts, and utilization of apps/data. Prepare field documentation correctly and efficiently.

Experienced Violin Teacher Needed: Join Our Team

Company: In Home Music Teachers

Location: Dallas, TX

Posted Jun 04, 2025

Regularly assess and report on student progress. A deep commitment to teaching and nurturing students’ musical talents.

HVAC Service Technician

Company: Goettl Air Conditioning and Plumbing

Location: Austin, TX

Posted Jun 04, 2025

Ability to provide a basic set of your own tools. Diagnose and troubleshoot electrical and mechanical faults of HVAC systems. Fully stocked vans you take home.

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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