Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Senior Network Engineer

Company: Galaxy Digital

Location: Dallas, TX

Posted Jun 03, 2025

Bachelor’s degree in computer engineering or related field experience. 5+ years experience of design, implementation, maintenance, & troubleshooting of low-…

Custodian

Company: Del Sol Solutions

Location: Austin, TX

Posted Jun 04, 2025

Engaging in building security and safety activities (checking and locking doors, checking electrical appliance). Keep buildings in a clean condition.

Assistant Director of Kitchen – Day Shift

Company: Chick-fil-A

Location: San Antonio, TX

Posted Jun 04, 2025

A Director will serve in Kitchen or Hospitality operations, driving sales, profit, and morale while maintaining quality of taste, speed, cleanliness, and an…

Senior Real Estate Accountant

Company: Creative Financial Staffing

Location: Houston, TX

Posted Jun 04, 2025

Budget Tracking & Analysis: Track, analyze, and report on project budgets, actuals, and forecasts to support effective financial oversight.

International Direct Ship Program Manager

Company: YETI

Location: Austin, TX

Posted Jun 03, 2025

Develop and implement strategies to improve program efficiency and effectiveness. Lead process implementation, document management and operational efficiency.

Senior Software Engineer

Company: Toyota

Location: Plano, TX

Posted Jun 03, 2025

Along with willingness to take an active role in their career trajectory; the Senior Software Engineer is tasked with working with product owners to understand…

Total Station Technician

Company: S & K Plumbing of Fort Worth, Inc.

Location: Dallas-Fort Worth, TX

Posted Jun 03, 2025

Must have a valid drivers license and ability to travel may be required. A background in Building Construction, Plumbing/Mechanical, or a related field.

Pediatric RN's and LVN's

Company: Affinity Pediatric Home Healthcare

Location: San Antonio, TX

Posted Jun 03, 2025

Must have valid Texas Nursing License and current CPR. Compensation is dependent on experience and case staffed. _*We pay more for High Tech Cases (HT).*_.

Senior Real Estate Accountant

Company: Creative Financial Staffing

Location: Houston, TX

Posted Jun 04, 2025

Budget Tracking & Analysis: Track, analyze, and report on project budgets, actuals, and forecasts to support effective financial oversight.

Systems Engineer, AI Applications Tooling

Company: Cloudflare

Location: Austin, TX

Posted Jun 03, 2025

From AI observability to code generation and autonomous agents, your work will help drive our developer platform AI capabilities forward.

Staff Accountant II

Company: Xammax

Location: San Antonio, TX

Posted Jun 03, 2025

Proven experience in financial management, accounting, or a related field, at least 2 years. Bachelor’s degree in Accounting or Finance; CPA certification is…

Sales Support Coordinator

Company: Hank Chol State Farm Insurnace Agency

Location: Houston, TX

Posted Jun 03, 2025

The ideal candidate will be responsible for driving sales and promoting our products. Conduct sales transactions efficiently while maintaining accuracy in the…

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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