Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Senior HVAC Service Technician (5 Yr) Hot and Cold sides EXP REQ

Company: Protechs Restaurant & Commercial Services

Location: San Antonio, TX

Posted May 28, 2025

If you are a skilled Senior HVAC Technician with expertise in mechanical systems, HVAC/R, welding, air conditioning, schematics reading, field service, and…

In-Store Product Demonstrator

Company: CDS (Club Demonstration Services)

Location: Cedar Park, TX

Posted May 28, 2025

No prior experience is required as we provide training and team support to help you succeed. Additional hours may be available upon request.

Clinical Pharmacist, Patient Care Hybrid - San Antonio, TX

Company: Optum

Location: San Antonio, TX

Posted May 28, 2025

Current Pharmacist license to practice in the applicable state. Assist with oversight of medication management activities in employed clinics across the…

Principal Associate, Data Science - Financial Services

Company: Capital One

Location: Plano, TX

Posted May 28, 2025

A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative…

Carpenter

Company: Hensel Phelps

Location: Austin, TX

Posted May 27, 2025

Will also need to read and understand blueprints, load charts, and take/verify field measurements. The person in this position frequently communicates with…

Registered Nurse Substance Abuse

Company: FAMILY HOSPITAL MANAGEMENT COMPANY

Location: Austin, TX

Posted May 28, 2025

Current nursing license, in good standing with the State licensing board. Reports adverse reactions to medications or treatments in accordance with the policy…

Call Center Representative - Software

Company: CompuGroup Medical

Location: Austin, TX

Posted May 27, 2025

You will experience back-to-back inbound support calls (no selling) from our software clients (doctors), with calls averaging 3 minutes long.

General Laborer II

Company: UniTek USA

Location: San Antonio, TX

Posted May 27, 2025

Clean and prepare construction sites to eliminate possible hazards. Ability to listen to and implement directions. Assist crew leader in construction work.

In-Store Product Demonstrator

Company: CDS (Club Demonstration Services)

Location: Richmond, TX

Posted May 28, 2025

No prior experience is required as we provide training and team support to help you succeed. Additional hours may be available upon request.

Sales Associate - 2nd STREET-Second Hand Clothing Store-Cedar Park

Company: 2nd STREET USA,inc.

Location: Cedar Park, TX

Posted May 28, 2025

The Sales Associate is responsible for handling various sales activities in the store, including facilitating purchases and providing customer service such as…

Tunnel Laborer - Austin

Company: Affholder LLC

Location: Austin, TX

Posted May 28, 2025

May operate hand and power tools of all types including a variety of other equipment and instruments. Perform tasks involving physical labor at construction…

Carpenter (Hourly) Lancaster, TX

Company: Holder Construction

Location: Lancaster, TX

Posted May 28, 2025

This position will provide primary support to our field supervision and must demonstrate ownership of assigned tasks, maintain professionalism, and use critical…

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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