Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

JSC Construction Pipefitter Welder

Company: Amentum

Location: Houston, TX

Posted May 23, 2025

Must have, and maintain, a valid Texas driver’s license. Must be able to provide a certified Birth Certificate (with state seal), Passport, or INS Citizenship…

Senior Accountant

Company: Competitive Choice Inc.

Location: Houston, TX

Posted May 25, 2025

Utilize technical accounting expertise for complex transactions. Familiarity with technical accounting issues. Process payroll and payroll tax filings.

Global Financial Crimes, Issues Management - Reporting & Data Analysis, Analyst

Company: MUFG Bank, Ltd.

Location: Irving, TX

Posted May 24, 2025

Support the IM Operations Regulatory & Audit Reporting Coordination Team to develop repeatable, standardized, and sustainable reporting and analyses processes.

Precision CNC Operator

Company: Vanguard Sterling

Location: Cedar Park, TX

Posted May 23, 2025

Interpret technical drawings and CAD/CAM files to machine components to spec. You will work closely with our in-house design and engineering teams to ensure…

Registered Nurse-OSH

Company: Oak Street Health

Location: Houston, TX

Posted May 23, 2025

Active Registered Nurse (RN) Licensure in good standing with the applicable state. Qualified applicants with arrest or conviction records will be considered for…

Tax Manager - Reable Energy

Company: Deloitte

Location: Dallas, TX

Posted May 24, 2025

5+ years of experience in related field (exception applies for master's degree with 2+ years of experience). Advanced degree such as MST, MAcc, LLM, or JD, or…

Customer Support Specialist

Company: Micross

Location: Round Rock, TX

Posted May 23, 2025

With a 35+ year heritage, Micross possesses the design, manufacturing and logistics expertise needed to support an application from start to finish.

Lead HVAC Technician with Signing Bonus

Company: One Hour Heating & Air Conditioning of Central South Austin, TX

Location: Buda, TX

Posted May 23, 2025

A clean 39 month driving record. Competitive compensation, Base plus Commission or Full Commission (target 80-110k+). Paid time off and holiday pay.

Business Analyst 1

Company: Alterman Management Group, Inc

Location: Live Oak, TX

Posted May 23, 2025

Able to translate business needs into clear technical documentation and explain technical concepts in business-friendly terms.

Tax Manager - Reable Energy

Company: Deloitte

Location: Austin, TX

Posted May 24, 2025

5+ years of experience in related field (exception applies for master's degree with 2+ years of experience). Advanced degree such as MST, MAcc, LLM, or JD, or…

Registered Nurse (RN) Private Duty

Company: Team Select Home Care

Location: San Antonio, TX

Posted May 23, 2025

Graduate of an approved school of professional nursing and currently licensed in the state(s) in which practicing. Maintains a current CPR certification.

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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