Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Tax Manager

Company: Confidential

Location: Houston, TX

Posted May 27, 2025

Principal roles will include managing a book of business of the firm, overseeing the preparation of tax returns by our associates and seniors, including…

Lead Two's Teacher

Company: Paragon Prep

Location: Austin, TX

Posted May 27, 2025

Provide guidance and support to assistant teachers and classroom aides. Collaborate with parents and guardians to ensure the well-being and progress of each…

Commercial Journeyman Electrician

Company: Airco Mechanical

Location: Austin, TX

Posted May 27, 2025

Interprets technical drawings to determine the layout of electrical systems. Be a valuable leadman / journeyman electrician for our electrical construction…

Customer Service Representative - State Farm Agent Team Member

Company: Kevin Mcstravic - State Farm Agent

Location: San Antonio, TX

Posted May 27, 2025

Previous customer service experience preferred. Detail-oriented and able to multitask. Your attention to detail, customer service skills, and desire to help…

Registered Nurse II (RN) Oncology/Hematology- Days

Company: Houston Methodist Hospital

Location: Houston, TX

Posted May 27, 2025

Texas RN license or temporary TX RN license, should obtain permanent license within 90 days. Compact license acceptable according to current Board of Nursing…

Life Insurance Sales Agent

Company: Jackson Legacy Advisors LLC

Location: Pearland, TX

Posted May 26, 2025

Conduct telemarketing efforts to reach potential clients and promote insurance products. Strong analytical skills to assess client needs and provide suitable…

Veterinary Client Service Representative, GCVS- NASA

Company: Ethos Veterinary Health

Location: Webster, TX

Posted May 27, 2025

As a Client Service Representative, you will play a crucial role in supporting our emergency, critical care and specialty departments while welcoming and…

Construction Project Manager - Facility Accessibility (ADA/ABA Compliance)

Company: MBA CSI

Location: Plano, TX

Posted May 27, 2025

7+ years of experience in the field or in a related area such as: managing facilities projects and minor. Perform site surveying and investigation, developing…

Concession Brand Manager - Central

Company: Hugo Boss

Location: Houston, TX

Posted May 27, 2025

You will be responsible for meeting concession regional plans and implementing sales driving strategies with a strong emphasis on building and developing…

Journeyman Carpenter, Hospital Facilities

Company: UT Southwestern

Location: Dallas, TX

Posted May 27, 2025

UT Southwestern is seeking a skilled and experienced Carpenter, journeyman license with experience working in a hospital or healthcare setting highly preferable…

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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