Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

PPC - Paid Search Specialist

Company: Bailey & Galyen Attorneys at Law

Location: Dallas, TX

Posted May 20, 2025

Bachelor's degree in Marketing, Advertising, Communications, or a related field. The ideal candidate thrives in fast-paced environments, has a deep…

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Project Manager (Data & Analytics)

Company: The Friedkin Group

Location: Houston, TX

Posted May 21, 2025

Master's Degree Analytics, Computer Science, Engineering, or a related field. Master's Degree Analytics, Computer Science, Engineering, or a related field.

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Data Analyst - People Analytics (Short-Term Employment)

Company: Meta

Location: Austin, TX

Posted May 21, 2025

Leverage data analysis tools, such as Python, R, SQL, Tableau, and spreadsheets to develop models, understand trends, and extract insights.

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HVAC Refrigeration Service Technician

Company: Nextech

Location: Dallas, TX

Posted May 21, 2025

EPA certification and a valid driver’s license. Diagnose and repair HVAC/R systems, including electrical, mechanical, and electronic components.

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MEP Project Manager

Company: Sabey Construction

Location: Austin, TX

Posted May 21, 2025

In-depth knowledge of complex electrical and mechanical systems including UPS systems, stand-by power, mechanical cooling systems, and energy conservation.

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Senior Engineer, TypeScript

Company: Vanguard

Location: Dallas, TX

Posted May 21, 2025

Communicate technical information with both technical and non-technical audiences. Provides advanced level system analysis, design, development, and…

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Tax Lead Analyst V.P. - C13 - TAMPA

Company: Citi

Location: Irving, TX

Posted May 21, 2025

The Tax Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their…

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Retail Sales Associate

Company: DICK'S Sporting Goods

Location: Austin, TX

Posted May 21, 2025

Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).

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Metal Hose Welder

Company: Priority Workforce

Location: Pasadena, TX

Posted May 21, 2025

Ability to read and interpret blueprints, schematics, and technical drawings. Operate welding equipment and tools, including but not limited to MIG, TIG, and…

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Night Shift School Custodian

Company: NYOS Charter School

Location: Austin, TX

Posted May 20, 2025

This position is key to maintaining a safe, clean, and welcoming school environment for students, staff, and visitors. High school graduate or equivalent.

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Sr. Automation Engineer

Company: JLL

Location: Houston, TX

Posted May 21, 2025

Bachelor’s degree in computer science, electrical engineering, automation engineering, or equivalent OR 3+ years of equivalent professional experience on…

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Customer Service Representative - State Farm Agent Team Member

Company: Hank Gerdes - State Farm Agent

Location: Buda, TX

Posted May 20, 2025

Previous customer service experience preferred. Detail-oriented and able to multitask. Your attention to detail, customer service skills, and desire to help…

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Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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