Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Board Certified Behavioral Analyst

Company: SpringHealth Behavioral Health and Integrated Care

Location: San Antonio, TX

Posted May 20, 2025

Stay current with developments in the field of behavior analysis and autism treatment, integrating new research and best practices into clinical work.

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Developer I

Company: IBC Bank

Location: San Antonio, TX

Posted May 19, 2025

Ability to prepare, read, analyze, and interpret technical documentation and design specifications. Understanding of fundamental design principles for building…

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Catering Sales Manager

Company: Aba

Location: Austin, TX

Posted May 20, 2025

Develop and maintain a Lettuce client list using various techniques including but not limited to prospecting and cold calls.

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Registered Nurse RN Adult Home Health Visits - South of I-10

Company: Amedisys

Location: Bellaire, TX

Posted May 20, 2025

Current RN license, specific to the state(s) you are assigned to work. Valid driver's license, reliable transportation and liability insurance.

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Concrete Technician

Company: 01406 - Heidelberg Materials Southwest

Location: Houston, TX

Posted May 19, 2025

Comfortable working in both lab and field environments. Role operates primarily in environments where the conditions include moving mechanical equipment,…

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Electrical Journeyman

Company: HR Power 10

Location: San Antonio, TX

Posted May 19, 2025

A valid Journeyman Electrician license in the state of Texas is required. A valid driver’s license is also required. High school diploma or equivalent.

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Public Figure Protection / Executive Protection Team Lead

Company: Gavin de Becker & Associates

Location: Austin, TX

Posted May 20, 2025

International or domestic field/travel experience is also beneficial but not required. PLT includes 500 hours of training, mentoring, instructing, and…

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401(k) dental insurance employee assistance program

Neonatal Nurse Practitioner

Company: Pediatrix Medical Group

Location: Austin, Texas

Posted May 19, 2025

View Details Apply on healthecareers.com

Painter | Full-Time | Moody Center

Company: Oak View Group

Location: Austin, TX

Posted May 20, 2025

Some technical support school or advanced electrical or refrigeration courses is preferred. Possess any licenses, certificates or training required by local,…

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Semiconductor Orbital Welder/Fitter

Company: CAM Industrial Solutions LLC

Location: Austin, TX

Posted May 19, 2025

High school diploma or GED required; welding or technical certification preferred. Ability to read and interpret P&IDs, technical drawings, and welding symbols.

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Bike Sales Coordinator

Company: Sun & Ski Sports

Location: Houston, TX

Posted May 19, 2025

Train and develop store associates on effective selling strategies and product knowledge with a focus on continuous improvement. Pay: Hourly Rate + Commission.

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Staff Designer

Company: Visa

Location: Austin, TX

Posted May 19, 2025

Industry Knowledge: Optional experience in the Fintech industry or a related field, with an understanding of Fintech design aesthetics.

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Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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