Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Construction General Laborer

Company: Labor That Works, LLC.

Location: Schertz, TX

Posted May 22, 2025

Basic knowledge of mechanical and electrical maintenance is a plus. Clean up work areas, tools, and spills after jobs are done. This is an *outdoor* position.

Senior Graphic Designer

Company: CesiumAstro

Location: Austin, TX

Posted May 22, 2025

Expert-level skills in collateral design and literature production, including mastery of layout, typography, and visual hierarchy to create polished, on-brand…

Office Manager

Company: Metro Vein Centers

Location: Cypress, TX

Posted May 22, 2025

Oversee the day-to-day operations of the office while assisting with the daily front desk duties. Our physicians are empowered to solely focus on patient-care,…

Xfinity Field Sales Associate

Company: Eagle View Recruiting

Location: Houston, TX

Posted May 22, 2025

Process transactions accurately and efficiently. Handle customer inquiries and resolve any issues promptly. We’re seeking a *highly organized, responsible, and…

Senior Data Scientist - Agentic AI

Company: Tiger Analytics

Location: Houston, TX

Posted May 22, 2025

Utilize combined knowledge of data structures, analytics, algorithms/models, and strong computer science fundamentals to prepare datasets, conduct analytics,…

Part Time Luxury Retail Security Guard

Company: Global Threat Solutions

Location: Austin, TX

Posted May 22, 2025

Agents will be responsible for observing and reporting all suspicious activity, preventing theft at assigned site, liaison with client representatives and law…

Tax Senior - Sustainability - Reable Energy

Company: Deloitte

Location: Dallas, TX

Posted May 22, 2025

Bachelor's degree in accounting, finance, law, business administration, economics, or related field. 3+ years' experience in related field.

Plumbing Apprentice

Company: Chabert Plumbing

Location: Austin, TX

Posted May 22, 2025

Current state of Texas plumbing apprentice registration or plumbing license. Assist licensed plumbers in installing, maintaining, and repairing plumbing systems…

Security Officers

Company: ACT Security Group

Location: Houston, TX

Posted May 22, 2025

Security Officers Requirements: Valid Texas Security License Thank you for your interest in joining our team. We carefully review all applications and will…

HVAC Technician 10% commisions + hourly

Company: Grande Air Solutions

Location: Pflugerville, TX

Posted May 22, 2025

Valid driver's license with a clean driving record; ability to operate a company van for service calls. Proven experience as an HVAC Technician or similar role…

Controller

Company: PWA Coalition of Dallas, Inc

Location: Dallas, TX

Posted May 22, 2025

Strong values and a bias for action in decision-making with solid decision-analysis skills including cost/benefit analysis. Able to be a hands-on leader.

Commercial Construction Plumbing Foreman

Company: Chabert Plumbing

Location: Austin, TX

Posted May 22, 2025

*Other*: Valid driver’s license and reliable transportation. *Licensing*: Valid journeyman plumbing license required. Health, dental, and vision insurance.

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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