Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Registered Nurse First Assist Pediatric Cardiovascular OR (CVOR)

Company: Ascension

Location: Austin, TX

Posted May 20, 2025

Utilize appropriate technique to achieve temporary and permanent hemostasis. Diploma from an accredited school/college of nursing OR Required professional…

View Details Apply on SimplyHired

Senior GRC Analyst-Risk Management-San Antonio, TX

Company: H-E-B

Location: San Antonio, TX

Posted May 20, 2025

Our Digital Technology Partners collaborate to design, construct, implement, and support technology solutions, using the best available technologies to deliver…

View Details Apply on SimplyHired

Seasonal Sales Associate

Company: Lakeshore Learning Materials, LLC

Location: Austin, TX

Posted May 20, 2025

Experience in customer outreach and driving customer loyalty through brand awareness initiatives is preferred. Process transactions accurately and efficiently.

View Details Apply on SimplyHired

Night Shift School Custodian Part-Time

Company: NYOS Charter School

Location: Austin, TX

Posted May 20, 2025

This position is key to maintaining a safe, clean, and welcoming school environment for students, staff, and visitors. High school graduate or equivalent.

View Details Apply on SimplyHired

Customer Service Supervisor

Company: Daniels Health

Location: Houston, TX

Posted May 20, 2025

You play a critical role in ensuring a seamless and professional customer experience while also driving operational efficiency, team development, and…

View Details Apply on SimplyHired

Warehouse Forklift Operator

Company: fgf brands

Location: San Antonio, TX

Posted May 20, 2025

We have an entrepreneurial spirit that encourages all our Team Members to use their own creativity and out-of-the-box thinking to come up with solutions and new…

View Details Apply on SimplyHired

Accountant II (226 Days)

Company: Dallas Independent School District

Location: Dallas, TX

Posted May 20, 2025

Bachelor's Degree from an accredited university in Accounting, Finance or directly related field. Analyze activity fund financial transactions to ensure…

View Details Apply on SimplyHired

IT GRC Analyst

Company: Neighborly

Location: Irving, TX

Posted May 20, 2025

Document and develop materials for leadership to review issues identified through RCG activities. Risk and scenario analysis for IT risks.

View Details Apply on SimplyHired

Retail Stock Associate

Company: Athleta

Location: Austin, TX

Posted May 20, 2025

Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*. Support and model excellent service by exhibiting…

View Details Apply on SimplyHired

Program Manager

Company: Parsons

Location: San Antonio, TX

Posted May 20, 2025

Assist with various research-related administrative tasks and track spreadsheets (dynamic Excel spreadsheets) based on purchases made by the Government and/or…

View Details Apply on SimplyHired

On-Site Customer Service Representative

Company: Harte Hanks

Location: Plano, TX

Posted May 20, 2025

Educate and guide customers, of all technical skill levels, through troubleshooting processes using multiple web-based tools and sites.

View Details Apply on SimplyHired

Accountant

Company: PMU, LLC

Location: Duncanville, TX

Posted May 20, 2025

Familiarity with balance sheet reconciliation, financial analysis, general ledger reconciliation, and account analysis is essential.

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

Related Pages

All Technical Support Jobs 1,247 jobs All Jobs in Austin, TX 23,733 jobs Technical Support in Remote 250,630 jobs Technical Support in Other US Location 216,827 jobs Technical Support in New York City, NY 57,634 jobs Technical Support in Multiple Locations 51,719 jobs Technical Support in USA 45,932 jobs Technical Support in Washington DC 35,138 jobs Travel in Austin, TX 80,041 jobs Full Time in Austin, TX 46,687 jobs Retirement Plan in Austin, TX 43,124 jobs 401(K) in Austin, TX 39,386 jobs Health Insurance in Austin, TX 37,120 jobs Life Insurance in Austin, TX 34,446 jobs