Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Staff Software Engineer

Company: General Motors

Location: Austin, TX

Posted May 16, 2025

Bachelor’s or Master’s in CS, Engineering, or related field (or equivalent experience). Track record of mentoring engineers and leading technical direction at…

HVAC Service Tech

Company: Tempo Air

Location: Irving, TX

Posted May 15, 2025

Operate hand tools, power tools, gauges and measuring equipment to perform service of the unit. Tempo, Inc. is committed to equal employment opportunity to all…

Data Architect (Immediate Opening)

Company: IDEA Public Schools

Location: Houston, TX

Posted May 16, 2025

Provide guidance to software engineering teams on design, scalability, and performance. Design future-state analytical architecture and cloud migration roadmap.

Program Manager - Regulatory

Company: eBay

Location: Austin, TX

Posted May 15, 2025

Coordinate Cross-Functional Teams: Work closely with product, engineering, legal, compliance, design, and analytics teams to align on deliverables and ensure…

Entry Level Accountant

Company: Enterprise Mobility

Location: San Antonio, TX

Posted May 15, 2025

Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years.

SOFTWARE ENGINEER III - CARDS

Company: Frost Bank

Location: Dallas, TX

Posted May 15, 2025

Collaborate with and provide technical advice to Product Owners, Business Analysts, and lines of business to estimate level-of-effort, timing, and feasibility,…

Senior Plumber

Company: American Water Savings

Location: Dallas, TX

Posted May 16, 2025

Valid Drivers license with a clean driver’s abstract. Be welcoming and determined to develop rapport with clients and colleagues. Paid time off and holidays.

Auditor / Senior Auditor, Internal

Company: Cheniere Energy, Inc.

Location: Houston, TX

Posted May 15, 2025

Understand tools and techniques for gathering, analyzing and evaluating data to identify trends, patterns, and inconsistencies while ensuring accuracy and…

Staff Frontend Engineer, AI Applications

Company: Intelligent Medical Objects

Location: Houston, TX

Posted May 16, 2025

Ability to implement pixel-perfect, accessible UIs from design tools such as Figma, adhering to WCAG and responsive design principles.

Machinist - 2nd Shift

Company: PEAK Technical Services Inc.

Location: San Antonio, TX

Posted May 15, 2025

Trade or technical school training in machining or related field. Proficient with measuring tools and equipment, including micrometers, calipers, indicators,…

CDL A Semi Truck Owner Operator - 92% of Gross Pay

Company: Empire National Inc.

Location: Dallas, TX

Posted May 15, 2025

Work with a carrier operated drivers and former truck drivers. Company operated by former drivers with free quarterly inspections. Get 92% of the gross rate*!

Senior Software Engineer

Company: General Motors

Location: Austin, TX

Posted May 15, 2025

Takes broad challenges and, through independent professionally developed analysis, identifies and analyses options, and breaks them down into initiatives…

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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