Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Digital Forensics Analyst

Company: Peraton

Location: San Antonio, TX

Posted May 13, 2025

Using a wide variety of forensic tools, the Digital Forensic Analyst acquires/extracts data and performs analysis on hard drives of computers, storage devices,…

Senior Analyst, Compliance Analytics

Company: Cheniere Energy, Inc.

Location: Houston, TX

Posted May 14, 2025

Proven experience with data analysis, utilizing tools like excel, Tableau, Power BI, or other data visualization platforms to analyze and present data with a…

Communications Security Operator (FLEX)

Company: Marksman Security

Location: San Antonio, TX

Posted May 14, 2025

Non-Commissioned security license through the state of Texas. Manage incoming phone calls and alerts via internal communications system, national weather, and…

Donor Relationship Concierge - Fixed Sites (Entry Level Promotional Marketing)

Company: Gulf Coast Regional Blood Center

Location: Houston, TX

Posted May 13, 2025

Associate’s degree in healthcare, hospitality, marketing, public relations or a related field from an accredited college or university plus a minimum of three…

Graphic & Multimedia Designer

Company: ARI-Armaturen Albert Richter GmbH & Co. KG

Location: Webster, TX

Posted May 13, 2025

Provide in-house graphic design, including image photoshop, literature design, direct mail products, adverts, posters, packaging, social media graphics, and…

HR Data Analyst (Workday)

Company: DFW International Airport

Location: Dallas-Fort Worth, TX

Posted May 13, 2025

Develops and applies mathematical models on structured and unstructured data sets to provide detailed analysis of current state and make predictions of likely…

Accountant

Company: Austin Regional Clinic

Location: Austin, TX

Posted May 13, 2025

Bachelor’s degree in accounting, Finance or Business Administration, or the equivalent coursework in a related specialized field, and two+ years of related…

Security Specialist

Company: Gavin de Becker & Associates

Location: Austin, TX

Posted May 13, 2025

PLT includes 500 hours of training, mentoring, instructing, and certification + 4 additional advanced executive protection/leadership training academies.

Hospice Registered Nurse Case Manager

Company: New Vision Palliative & Hospice Care

Location: Houston, TX

Posted May 13, 2025

Current Registered Nurse (RN) license in the state of practice. You will work closely with multidisciplinary teams to develop and implement individualized care…

IT BUSINESS ANALYST III

Company: Frost Bank

Location: San Antonio, TX

Posted May 13, 2025

Provide leadership, guidance, and training to staff, and assist in the cross-training of staff to develop growth opportunities while establishing backup for…

Commercial Carpenter

Company: Jackson Construction

Location: San Antonio, TX

Posted May 14, 2025

Ensure Safety and Compliance: Follow all safety protocols and building regulations while maintaining tools and equipment in top condition to foster a safe,…

Plumber Apprentice

Company: IJ Investments

Location: Austin, TX

Posted May 13, 2025

Valid plumbing license and relevant certifications (preferred). Read and interpret blueprints, schematics, and technical drawings.

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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