Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Private Duty Nurse - RN / LVN

Company: Strive Health Services, LLC

Location: Round Rock, TX

Posted May 12, 2025

*Licensed in the state of Texas or qualifying Compact state as a Registered Nurse or Licensed Vocational Nurse.*. $25 to $38 per hour. 24/7 RN Clinical Support.

Master CNC Lathe Machinist

Company: Eastwood Manufacturing

Location: Houston, TX

Posted May 10, 2025

High school diploma or equivalent; technical degree or certification in machining preferred. Interpret blueprints, technical drawings, and specifications to…

Data Scientist

Company: Scientific Research Corporation

Location: San Antonio, TX

Posted May 10, 2025

Experience in military writing and graphics display tools. Knowledge of software for data analysis. Familiarity with Intelligence support to air and/or cyber…

Senior Data Engineering Manager

Company: General Motors

Location: Austin, TX

Posted May 12, 2025

Management experience of deep technical resources, ability to build technical talent and bench strength, leader of technical talent.

Driver Ready Mix

Company: CEMEX

Location: San Antonio, TX

Posted May 10, 2025

CEMEX is an EEO/AA (equal opportunity/affirmative action) institution and does not discriminate on the basis of race, color, religion, religious creed, sex,…

Customer Service Representative

Company: AlphaGraphics - US784

Location: Dallas, TX

Posted May 11, 2025

Attract potential customers by answering product and service questions and suggesting information about other products and services.

Master CNC Mill Machinist

Company: Eastwood Manufacturing

Location: Houston, TX

Posted May 10, 2025

High school diploma or equivalent; technical degree or certification in machining preferred. Interpret blueprints, technical drawings, and specifications to…

Registered Nurse (South Austin)

Company: Texas Health Action

Location: Austin, TX

Posted May 12, 2025

Current RN licensure in the state of Texas required. Basic Life Support (BLS) certification required or must be obtained before hire date.

Carpenter/Laborer

Company: DeWalls

Location: Dallas-Fort Worth, TX

Posted May 11, 2025

Work from technical drawings or measurements. Operate power tools such as table saws, drills, and nail guns. Ability to read blueprints effectively and execute…

PV2 Pharmacist

Company: Senderra Specialty Pharmacy

Location: Plano, TX

Posted May 12, 2025

Actively participates in staff meetings, conference calls, and other meetings, as. Adheres to organizational Policies and Procedures and all state and federal…

Junior Cyber Threat Intelligence Analyst

Company: Macquarie Group Limited

Location: Houston, TX

Posted May 12, 2025

Adept in engaging, collaborating, and communicating with both technical and non-technical colleagues, across different offices and time zones.

HVAC Technician - Houston, Texas

Company: First Mechanical

Location: Houston, TX

Posted May 12, 2025

Valid social security card, driver’s license and clean driving record. Technical degree or certification preferred.

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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